Qin Yiyue frowned, and soon understood what was going on.
Probably the minor is pregnant, and the parents want the child to undergo surgery.
But the child doesn't want to.
"Where's the director of their department and other doctors?"
"They haven't come yet, so Dr. Yang is there to deal with it. Dr. Yang has nothing to do. I will come to you when I see it."
Qin Yiyue quickly entered the office, put down her bag, and quickly changed into a white coat, "Let's go, we'll tell you the details on the way."
"Um."
**
The two went downstairs from the safe passage, and before reaching the floor where the obstetrics and gynecology department was located, they heard violent quarrels and abuse.
Xiao An swallowed, and looked at Qin Yiyue a little apprehensively.
Qin Yiyue walked out of the safe passage expressionlessly, turning a blind eye to the chaotic corridor, and said coldly: "What is this for? If you want to fight, please change the venue, so as not to affect other patients."
Yang Ruowei breathed a sigh of relief when she saw Qin Yiyue, and said softly to the patient: "Everyone, please be calm, please go back to your respective beds and rest."
The patients gathered in the corridor were carried back to their wards by the nurses in twos and threes.
Qin Yiyue walked up to a red-faced middle-aged couple, "Please come into the office and talk, you two, don't influence other people in the corridor."
"What else can you doctors do besides say something nice?" the woman yelled dissatisfied.
"There are a lot of things that can be done. However, you are now the family members of patients, and we are doctors, so don't discuss things outside of our identities, let's solve the current things first."
The husband and wife looked at the calm and fearless Qin Yiyue, nodded slowly, and followed her into Yang Ruowei's office.
Qin Yiyue naturally sat behind Yang Ruowei's desk, "I've heard the general situation from my assistant doctor just now, and now I want to hear your appeals. After listening, our hospital will discuss with you about mutual understanding. more efficient way to deal with it.”
The man spat on the ground, "Damn! I don't trust you guys!"
"It doesn't matter if you don't trust. If you really can't trust, you can go through the discharge procedures and find a hospital that makes you more trustworthy. This method is also feasible. It is inappropriate for you to make such a big noise. I don't need to explain this. Bar?"
The man was severely blocked by Qin Yiyue's words.
Seeing that Qin Yiyue is not as weak and deceitful as Yang Ruowei, the woman unconsciously softened her voice, looked at the name tag on Qin Yiyue's chest, "Doctor Qin, we have no intention of transferring, we still trust Yade Hospital. My husband and I are just worried about our child. Our child is only 14 years old. He is studying in a key class of a key high school, but suddenly became pregnant. We are anxious, our emotions are a little out of control, and we absolutely have no intention of embarrassing you."
"I understand your feelings. The hospital also has rules and regulations. It is definitely not a deliberate delay. I am not an authority on obstetrics and gynecology, but I can briefly tell you about the operation process of the hospital. Generally speaking, minors undergo abortion We will be very cautious about the operation. It is mainly reflected in three aspects, one is worrying about ectopic pregnancy, the other is heavy bleeding, and the third is the patient's usual health."
Qin Yiyue saw that the husband and wife were listening to her carefully, and continued: "You think that we are deliberately delaying the operation and wanting you to stay in the hospital for a few more days. This kind of thinking is wrong. The inspection this afternoon is a routine Examination, try to rule out the chance of accidents during the operation as much as possible. If you can provide your daughter’s usual physical examination report, we can omit the third aspect as appropriate, and try to operate on her tomorrow morning. You can understand me when I explain this ?"
"Understood, thank you doctor."
"Next, let Dr. Yang talk to you about the pre-operation matters."
"well."
Qin Yiyue glanced at Yang Ruowei, and Yang Ruowei nodded.
Qin Yiyue took Xiao An and left.
Xiao An blinked her eyes a few times, "Sister Qin, aren't you afraid that those two couples will beat you up?"
"They beat me, and I can fight back. What are you afraid of?"
"Exactly."
Qin Yiyue paused, and said: "To take the initiative in the relationship between doctors and patients, it must be done in advance without any mistakes in our work. This requires excellent professionalism and strong professional skills. One thing you have to remember."
"I remember."
"Be vigilant at ordinary times. Nowadays, the media likes to speculate. Patients and their family members have lost their basic judgment and reason because of illness, and it is possible to do any radical behavior. At that time, because of their radical behavior Serious injuries and deaths are all our own bad luck. Your confused personality needs to be changed."
Xiao An nodded.
Qin Yiyue seldom said anything serious to her, but once he was serious and serious, he was really advising her.
She does not have Qin Yiyue's skill and aura, if she encounters a patient or family member who wants to hurt her, she will definitely not be able to handle it well.
**
After a busy morning, Qin Yiyue called Yang Ruowei just before she got off work and asked her to have dinner in the hospital cafeteria.
When they arrived at the cafeteria, Xiao An had already prepared meals for them.
Yang Ruowei's eyes were a little red, obviously she had just cried.
After taking the tray of rice, I couldn't eat it no matter what.
Seeing this, Xiao An took her own tray and went to the nurses to share the table.
Qin Yiyue ate two mouthfuls of food, and couldn't help but said: "You, there is a line of words 'I'm so kind, come and bully me!' on your face at any time, no wonder you are bullied all day long."
Yang Ruowei's mouth twitched at her words, "Really?"
"Half-true, half-false. I don't know how you understand the position of a doctor. My understanding is that within the scope of my job responsibilities, I must do it well so that no one can find any mistakes; In addition, whoever dares to bully me, I will slap my arms and withdraw! Especially when facing patients and their families, the attitude must be tough."
Yang Ruowei nodded, still lacking energy, "Yiyue, I can't do what you do. You have strong capital, even if you get fired from the hospital, your parents can support you, and He Qiaoyan won't just ignore you. I'm different, my family is not in Qincheng, it's very difficult for me to settle in Qincheng. I don't have a job, and my family members will come out and scold me."
Qin Yiyue swallowed the words "Even if you are fired, I can help."
It is always easier to persuade others. She and Yang Ruowei have different personalities and family backgrounds, and they see things from different angles.
However, she really didn't think how difficult it would be to occasionally deal with a few family members of patients. Yang Ruowei was really too cautious.
And people and things are strange here.
The more careful you are about not wanting something to happen, the more likely it is to happen.