"All right!" Full nod, a second does not delay the start of statistics.
"There's more." Shu ran took a picture and continued: "if you haven't arrived on the road, please contact the express to see how much you can recover. Let the customer service contact the customer and ask them to refuse to sign! It's said that there is something wrong with the zipper of this batch of goods. Don't hide it. Let them refuse to sign and return it.
Also has received the goods, you also contact, make a return visit. No problem, you give them a 50 yuan red envelope and a 50 yuan shop coupon. If there is a problem, even if they wear it, they will return it and give them a new one for free. "
"Sister ran, will we lose too much?" I'm sorry to hear that.
"This is our problem, so we have to take responsibility. How can we make the customer pay for our fault? Just do as I say Shu ran smiles. There is no reason to never suffer losses in life.
Don't they all say that it's a blessing to suffer losses?
"OK, sister ran, I know!" Full of admiration at the heart of the idol, but also to deepen her worship.
"Thank you! We may have to work overtime in the evening. At that time, let me buy you a snack! " Shu ran said to everyone.
"It's OK, sister ran, don't worry about it!" Customer service is generally a little girl, Shu ran, who has never been the boss of the posture of the boss, but also from the heart love.
The driver of the truck is Manman's boyfriend, Da Hui. Shu ran sits in the co driver's cab.
It took two people about four hours to drive to the garment processing factory. Director Mao and his wife all called out to help. All of a sudden, the workshop was full of Shu Ran's goods.
When factory director Mao saw Shu ran, he also felt guilty: "I'm really sorry, Miss Shu. I didn't expect to make such a low-level mistake! This zipper is not the same grade as the one you ordered! We have made a mistake in our workshop. I'm sorry to say that all the losses caused by this batch of goods should be borne by our factory! "
"Director Mao, you don't have to be so polite. This was unexpected. No one wanted this to happen. Now that it's done, it's good to recover a little and reduce the loss! You can just help to change the zipper back. You don't have to pay for the loss on our side. It's OK! "
Shu ran asked Da Hui to unload all the clothes on the car, and factory director Mao also asked someone to help.
"Miss Shu, look, is this the zipper you ordered?" Director Mao takes a zipper to Shu ran.
"Yes." Shu ran took a look, and repeatedly tried to pull a few times, nodded.
, as like as two peas, this is another customer's order. Apart from the quality of the zipper, if you don't look carefully, it is exactly the same. Factory director Mao took out a wrong zipper to Shu ran again. The two zippers were very similar.
"It's like that! The quality is really bad! " Shu ran contrasted and nodded.
"They use this to make doll clothes, so they don't ask for good quality." Mao explained.
"No wonder!" Shu ran followed the director of Mao factory to the workshop, picked up a garment that the workers had just finished, tried to pull the zipper, and nodded with satisfaction: "that's right!"
"Fortunately, you found out in time!" Factory director Mao was also in a cold sweat. He was very lucky in his misfortune!
"Yes! If these three thousand pieces are made, it will be a real trouble! " Shu ran sighed, pointed to the clothes they had moved down behind him, and said with some embarrassment, "however, there are 1062 pieces here. I still have to trouble you! I have sent out, and are recalling, those will not come back for you to rework. You give me some zippers later, and I'll just ask the workers in my factory to change them. "
"I'm so sorry to trouble you, Miss Shu!" Director Mao was so grateful that he almost kowtowed to Shu ran.
"You're welcome." Shu ran shook her head with a smile.
…………
In one afternoon and one night, it was already more than eight o'clock the next day when Shu ran and Da Hui went back with more than 500 down jackets.
Dahui had a sleep in the car at night, and he was much better.
After Shu ran got on the bus, he tilted his head and couldn't keep his eyelids open.
She didn't wake up until she went back to the company.
Rubbed rubbed eyes, two black circles and red eyes, look particularly haggard.
"Let them come and unload the goods together and pack them up for delivery." Shu ran said to Da Hui.
"All right!" Dahui agreed, jumped out of the car and asked someone to unload the goods.
Shu ran stretched, yawned and sat on the car for a while, still feeling at a loss.
The mobile phone made a "buzzing" sound in the bag. She took it out and didn't remember when it was turned off.
"Hello?" Pick up the phone, there is a voice just wake up when the soft cute hoarse.
"Still sleeping?" Xi Jincheng looked at the watch suspiciously, shouldn't it! Her physiological alarm clock is comparable to a robot. Why shouldn't she still be sleeping?Shu ran listened to his voice for a while, half a day to respond: "Xi Jincheng?"
"You can't even hear my voice?" Xi Jincheng groaned unhappily, half reproached.
"What can I do for you?" Shu ran curled his lips, opened the door, jumped out of the car and went to the office.
"Can't I come to you if I have nothing to do?" Why is this woman so heartless? Yesterday said not to call to care about him, really do not call to care about him?
"I don't have time. If I don't have time, I'll hang up!" Shu ran goes upstairs. Before she arrives, she hears the voice full of them talking to customers on the stairs. She apologizes and explains patiently from time to time.
"What are you so busy with? Can I help you? " Xi Jincheng faintly heard the voice that the telephone that end became noisy, couldn't help but care.
"You can't help If you really need help, hang up! I'm short of time now Shu ran rolled her eyes. Can he help her solve the problems of those customers?
"Hang up, then!" Xi Jincheng heard that she wasn't joking, and she didn't mean to say that just because she was angry with him.
"OK, bye!" Shu ran hangs up decisively.
Manman came over and said, "sister ran, most of them have been solved! There are still some customers who can't be contacted. We can only leave a message for them on the Internet! "
"Thank you! You take down the 300 odd lists from yesterday and send them to Xiao Li first. For the lists you typed today, you pick out the ones with pre-sale money first and send out the ones left over from yesterday first. " Shu ran finally felt a little relaxed and couldn't help laughing.
"All right!" He nodded, looked at the two black circles under Shu Ran's eyes, and shook his head: "sister ran, you are the one who really works hard! Even if you have done something for nothing, you will lose money! "
"It's a blessing to suffer losses, my father told me!" Shuran spat out his tongue and joked.