???
"Why?" Ye zhiqiao was puzzled.
Didn't father and mother treat little treasure well today? She gave her clothes, toys and a jade bracelet, and mother gu asked to take care of little treasure. Although there were some reasons for her to go out with su yanbai, at least it proved that they did not reject little treasure, right?
Gu mohan hesitated for a moment, feeling that the matter should not be hidden from ye zhiqiao, he said in a deep voice, "I overheard my mother asking about little treasure before. It was either a normal conversation or seeing that little treasure was a child, so I wanted to ask something from her. For example, do I live at your place and who does little treasure sleep with?"
Hearing this, ye zhiqiao's heart trembled and realized that things were not simple.
First of all, gu mohan judged that she was 100 % trusting, and according to the way she handled things before taking care of her mother, it was possible to force a child or a little treasure that she did not care about. It was just that as a grandmother, it was a little... Too inhumane to use this method on her granddaughter.
Ye zhiqiao thought so, but she couldn't say so directly.
Gu mohan looked very depressed. She could not make things worse. She could only comfort him in a soft voice, "It's okay. Didn't something happen? Let's be careful in the future. Don't let little treasure be alone with... Uncle and auntie. That won't happen."
What else could he do? This is the only way.
Gu mohan nodded silently and continued walking slowly.
After a "Fulfilling" weekend, ye zhiqiao embarked on her journey to the gu family again on monday morning.
When she came down from the elevator on the eighth floor, she met many colleagues who greeted and greeted her. Ye zhiqiao smiled and responded one by one until she reached the door of the manager's office and saw gu chengyan looking flustered.
"What's the matter?" Ye zhiqiao stepped forward and asked.
As soon as gu chengyan saw her coming, his gloomy face looked as if he had found a savior. He immediately perked up and leaned in front of her, "Zhiqiao, oh no... Manager ye, I'm in trouble. Can you help me?"
Ye zhiqiao took a step back to distance herself from her, looked at the manager's office and suggested, "Go in and talk about something. The other colleagues will have to work later. Don't disturb them."
Gu chengyan agreed and followed her into the manager's office.
Ye zhiqiao sat in the office chair and turned on the computer. Then she asked, "What kind of trouble have you caused? Don't worry, tell me about it."
"Ang..." Gu chengyan pursed his lips and frowned, "I've offended a group of clients. It's just... Isn't there an event in our department recently to give gifts to our old clients on the anniversary of the company? The rule is to communicate with the customers first and then deliver them on time. The customers were very happy when they received the news, but I... I left a list when I arranged the gifts, which means..."
"In other words, there is a list of old customers who did not receive gifts after receiving the notice?" Ye zhiqiao finished speaking for her.
... Yes. Gu chengyan lowered his head.
For a company, the most important thing is the customer, especially the old customer! In order to keep these people, almost every year, the company specially sent gifts to maintain relations and goodwill, but gu chengyan's mistake would undoubtedly ruin the goodwill of old customers!
If it can't be recovered effectively, then gu will lose this part of the customer completely, and then lose the interest.
"What should I do, manager ye? You must help me! I don't want to lose this job..." Seeing that ye zhiqiao didn't speak for a long time, gu chengyan became anxious and begged again.
Ye zhiqiao nodded to calm her down, then thought about it for a while before saying, "Don't worry, our priority is to appease these customers and apologize to them. Well, if you bring people to visit these clients in person, there won't be too many people on a page. More than 20 people can finish it in two or three days. You should be more sincere. Besides gifts and a little apology, most of the customers are reasonable and should forgive you."
"Ah?! I'm going to apologize myself?"
Gu chengyan asked incredulously, his eyes wide open.
Ye zhiqiao raised her eyebrows and said, "Is there a problem? You can't go?"
Ye zhiqiao's expression became serious, and gu chengyan shrank a little. He immediately changed his mind and said, "No, of course I can go. It's just that there's something wrong with our gu family, isn't it good for our customers to know? Or I'll say that the delivery guy made a mistake and it has nothing to do with our company, okay?"
Hearing her words, ye zhiqiao's brows furrowed even deeper, and her face turned ugly, as if the other party's words were extremely strange.
"If there's a problem, don't solve it. Instead, shirk responsibility and lie to the client. Who taught you that?" After a long time, ye zhiqiao could not help but ask in a deep voice.
The reason why the gu family could develop to such a grand stage now was that it had a great relationship with the integrity style that had always been respected. It could even be said that because of the integrity, the gu family could develop from an office building on the first floor to such a famous big group with several subsidiaries. The idea of gu chengyan really shocked and disappointed ye zhiqiao even more.
Gu chengyan also seemed to realize that he had said something wrong, so he immediately said roundly, "No, no, no, I didn't mean that. I mean... I was... I was too anxious, so my mind was... Not very bright. Don't worry about me. I will do as you say."
Ye zhiqiao didn't know if gu chengyan was really too flustered to make a mistake or if it was his nature, but she preferred the former.
"Well, there's a regular meeting this morning. After the meeting, you can go ahead and do it. I'll take care of the rest of the work for you first, but next time you have to be careful. Such a low-level mistake will not be made by any new employee in the workplace."
"Yes, yes." Gu chengyan left the manager's office as if he had been granted an amnesty.
Ye zhiqiao looked at her back and shook her head helplessly. She took a deep breath and continued to prepare the materials for the regular meeting.
"Knock, knock, knock -"
A few minutes later, the door of the manager's office was knocked on.
Ye zhiqiao's train of thought was interrupted, but she was not angry, "Come in."
Gu chengyan's smiling face then emerged from behind the door. When she got closer, ye zhiqiao realized that she was still holding a cup in her hand.
"Anything else?"
Gu chengyan placed the cup next to ye zhi's skillful hand, still smiling strangely and awkwardly, but his tone was sincere, "Manager ye, I really appreciate that you can help me think of a way, but I can't compare myself to you in any way. There's nothing to thank you for, so I made a cup of coffee specially for you. If you don't mind, drink it while it's hot."