Chapter 193

Jia Yapeng followed Liu Nian and accompanied him to the track to line up for the race.

Then Liu Nian's car passed the preliminary race very smoothly. Even if he didn't use his strange chips, the car had run out of a very amazing speed, no worse than those high-end parts made by Jia Yapeng, and passed the preliminary race smoothly.

After that, Liu Nian hurried home. It is said that his home is far from here. He has to walk two hours to go home, so he must walk back quickly, otherwise it will be dark.

However, Liu Nian didn't know that because he didn't register with the staff at the door, even if he lined up to participate in the competition and recorded the results, he would be beaten when checking and registering the results afterwards.

Of course, Liu Nian was lucky to meet President Jia. President Jia said something. Liu Nian naturally passed the qualifier smoothly, and no one could hinder him.

When it was dark, he watermelon, who was sweating, finally finished his work and came to see Mr. Jia, who came uninvited.

"I asked you to register for an afternoon. Would you feel very upset?" Jia Yapeng asked faintly, looking at he watermelon sweating all over his head.

"No, I didn't do a good job this time. I should be punished?" he watermelon said modestly.

"Do you think I'm punishing you?" Jia Yapeng glared at he watermelon and tightened his heart. Then he said, "I'm not punishing you. I'm just asking you to think about it in another position. If I really want to punish you, you can get back to Jiujiang. You don't have to stay in Jiangsu and Zhejiang Province!"

He watermelon was stunned by Jia Yapeng's words. He has been sitting in the position of general distributor in Jiangsu and Zhejiang Province for nearly two years, and his personal income every month exceeds 100000 yuan. If you let him go from the position of general distributor in Jiangsu and Zhejiang Province, he watermelon will be depressed to death.

But he watermelon was pinched by Jia Yapeng, because Jiangsu and Zhejiang head office is a branch of Daqian. He watermelon itself is also an employee of the company and has no resistance to Jia Yapeng's orders.

Of course, he watermelon can also choose to find another job, but his income must not reach the current level of 10 months. Where is he watermelon willing to lose such a bright future.

"All right, don't be surprised by me. At first glance, you've done a good job. If I transfer you away, I'm afraid the distribution volume of Jiangsu and Zhejiang Province will shrink significantly. Maybe I'll make millions less a year!" Jia Yapeng laughed. He seemed to be comforting him, but scared him even worse.

Millions are still a fart for Daqian. Jia Yapeng is warning himself that he can bear the loss of job hopping.

"Well, watermelon, you started with me when I was the most miserable. At the beginning, there were only a few of you among the first batch of people, and you were the best among all people. We two have feelings. In fact, I will have a heavier burden to give you in the future, so I must scare you today and let you not float!" Jia Yapeng said with emotion that he watermelon was really relieved at this time.

"What do you think of this today? Tell me the truth!" Jia Yapeng sighed.

"It's my fault that I didn't manage my employees well!" he watermelon said sincerely.

"It's not your fault!" Jia Yapeng shook his head "This time, the work team has a total of 300 or 400 people. The forest is large and there are all kinds of birds. It's normal to have one or two scum like that. Even if there are a pile of scum in the team under my hand, I can't tell which people are scum and which are not, because I can't contact them all the time. All I can see is Just some data! "

"Yes!" he watermelon nodded. He really agreed with Jia Yapeng's words. There is no guy in the world who can see through people's hearts at a glance. Even if there is such a God, he can't show his employees every day.

"But this is also a very important thing for Daqian. The head office is fine. It doesn't have direct contact with customers. Conflicts are also internal to the company. But you are a dealer and directly face all customers and customers. Their every move represents the face of Daqian. The bad things they do are the bad things we do, and everyone will throw shit into the basin On our heads! "

"Najia always thought, how can I stop such behavior?" he watermelon asked hurriedly. In fact, he also considered such a problem, but he couldn't come up with a good way.

"The first thing is to do a good job of internal training, not to train them how polite they are, but to tell them how miserable punishment they will be if they make these mistakes. At the same time, you can organize some employees into different groups to supervise each other. If anyone makes a mistake, they will report directly within the group, and the whole group that does not report will be punished the same way Anyway, let our employees understand that they can't let themselves make mistakes, but also don't let their colleagues make mistakes! "

"But in this case, the atmosphere between employees..." he watermelon hesitated.

"All the employees are friendly and everyone calls them brothers. What do you want as a leader?" Jia Yapeng said with a cold head.

"But this kind of thing is like a disease. No matter how many preventive measures you take, you will still get sick when you should be sick. At this time, you need symptomatic and good medicine!" Jia Yapeng smiled.

"What good medicine?" he watermelon asked curiously.

"Since our customer God is upset by us, we have to make them happy again!" Jia Yapeng patted he watermelon on the shoulder and said with a smile, "are those customer gods very happy to see you, a big boss, scolded by me, and then do chores in front of all customers?"

"That's right. They all laughed happily when they saw me eat flat!" he watermelon said.

"That's right. My leader slapped you when he made a mistake, and then took the child into the meeting. The customers were naturally happy. They felt that the bad was only the people below, not my boss. We Daqian could turn the crisis into a good company that had the courage to correct mistakes and the son of heaven broke the law and committed the same crime with the common people!"

"So don't be afraid if you make a mistake in the future. Just try to make customers happy and turn crisis into opportunity. This is the essence of modern crisis public relations. Do you understand!" Jia Yapeng said with a smile, and he watermelon nodded thoughtfully.

[PS: this paragraph is inspired by the public relations crisis recently nailed. It's so powerful that I have to admire it!]