After the conversation with boss Jia, the rattan didn't go back to the hospital for maintenance at all, but directly went back to the company and began to arrange further improvement plans for the company according to the content of his conversation with boss Jia.
Mahua rattan didn't even go home for years. It devoted itself to the reform of the company. Therefore, at the beginning of the next day, the new Taobao went online.
After Taobao's buyers and sellers went online again, they found that all the phone numbers and other information on their page had been hidden, which made everyone very unhappy. Why, does this platform shamelessly want to block their private contact? It's so hateful and shameless!
They immediately went to the customer service to protest, and then the customer service threw them a series of prepared scripts with a smile. It listed the experience of many enterprises being cheated on the network. Finally, they said that it was to protect everyone's privacy and safety to prevent you from displaying phone numbers and enterprise specific information.
"Taobao is the website that pays most attention to protecting customers' privacy. Any attempt to steal customers' privacy is a shameless act. We should resolutely resist it! At the same time, we should give customers the strongest protection!"
"Therefore, this protection will not be revoked. If you are really dissatisfied, you can leave the platform. If you leave the platform, the platform will not protect you, but the platform is not responsible for anything subsequent!"
At this time, these protesting enterprises are basically enterprises that bought and sold things on Taobao. They have tasted the sweetness of online commerce. Where are they willing to give up Taobao, the only global online trading platform, so they can only reluctantly let Taobao protect their privacy.
"The big deal is that after a transaction, everyone can leave contact information privately!" these sellers and buyers muttered in their hearts, and then received another network wide notice from Taobao.
Taobao announced that it would spend a lot of money to establish 12 logistics transit centers around the world.
Well, although the 12 logistics transit centers are basically located in China, Taobao's main business now is to help domestic enterprises sell their products internationally.
Therefore, the buyers are basically abroad, while the sellers are at home, so the 12 logistics transit centers are basically in major domestic ports or transportation hubs between provinces.
It is worth mentioning that, in fact, after negotiation, Taobao pays 30 million yuan to Daqian logistics every year, and then Daqian logistics cooperates with Taobao. The cost is quite low.
After all buyers reach a transaction, the seller must send the goods to the logistics center of Taobao. Similarly, the buyer must first enter the arrears into Taobao's account, and then get the goods sent by Taobao. Taobao will delay the payment for goods for 90 days!
Seeing this new rule, Taobao merchants are really bound to be rioted. As a result, another announcement on Taobao immediately changed everyone's attitude.
Taobao announced that it would establish a unique compensation system in the world.
If the merchant is not willing to send the goods to the logistics center, it can also. Taobao does not stop it, but it needs to sign an exemption agreement with Taobao. Taobao does not need to bear any responsibility for any quality or financial problems after the transaction. Taobao is responsible for its own profits and losses and deserves to be cheated.
On the contrary, if the transaction is conducted through Taobao and the goods are sent to the logistics center of Taobao for re shipment, Taobao will fully bear all the risks of the merchant.
Once the quality of the goods is unqualified, the goods are short of weight, the goods do not meet the customer's requirements, or the buyer fails to make payment, etc. in the process of trading, all financial losses will be borne by Taobao, which will pay all the losses of the buyer and the seller.
Even if the money can't be recovered, at least the goods will be kept.
This rule makes the merchants who just shouted to quit Taobao turn into mouths, and then pretend they didn't say anything.
Therefore, when the new rules began to run, Mahua Teng was surprised to find that more than 90% of the transactions on Taobao actively chose Taobao's compensation service. The imaginary resistance did not exist at all. On the contrary, the whole Taobao was peaceful, and even the traffic increased greatly.
On the other hand, Taobao applied for a large number of local staff to check all the delivered goods in detail. After confirmation, it contacted the buyer. After receiving the buyer's payment, it sent the goods. The whole thing ran very smoothly for more than half a year without any problems.
But on the contrary, Taobao's profits began to rise crazily.
First of all, because the logistics must use Daqian logistics designated by Taobao, the business volume of Daqian logistics has increased by about 30%. According to the agreement between Taobao and Daqian logistics, the profit is divided by half. Taobao alone made more than 100 million yuan.
This is nothing, then the transaction fee, because if Taobao indemnity service is used, the original transaction service fee needs to be increased from 1 ‰ to 1%.
But even so, there is still an endless stream of users. In half a year, Taobao earned more than $50 million in transaction service fees.
Well, because Taobao is mainly engaged in export services, the transaction uses US dollars, so the service fee is naturally US dollars.
Although $50 million doesn't seem too much, it's a good start. After all, it's still the era of network desert. If it takes more than ten years, in the era of network prosperity, God knows how amazing the cost will expand.
By the way, we all know Taobao. We think Taobao is the most profitable business of Alibaba. In fact, Alibaba's most profitable business is their Alibaba network platform for commodity trading, which is actually the most profitable thing in the financial report.
Although the total amount of Taobao is much more than that of Alibaba's business platform, the profit is too thin. There is no Alibaba platform that actually collects service fees to earn more!
However, the two profits of logistics and service fee are not the most profitable business on Taobao. Now Taobao makes the most money. That's the real advertising space.
As long as you buy advertising space, there will be buyers coming to the door to trade. Finally, Taobao made hundreds of millions of dollars in advertising expenses alone in half a year, which is crazy.