"You guys, don't you think it's strange?" Ma Yun is worthy of Ma Yun. After being awakened by the phone, he immediately found something wrong.

"Our version of QQ is the same all over the world, so it is reasonable that QQ all over the world should fall into bugs at the same time. The proportion of complaints all over the world should also vary according to the number of users in each country."

"But Huaxia Mingming owns 12% of our users, but the final complaint proportion only accounts for 0.72%. This gap can be said to be very low. What's the reason? Let's brainstorm!" Ma Yun said.

"Is it because we Chinese people are more afraid of trouble and are unwilling to complain on the official website when there are problems?" there is humanity.

"It's impossible. There's a neighbor next door. It's because the voice of cutting vegetables across the street is a little louder. He went to the neighborhood committee to complain more than a dozen times. The people in the neighborhood committee are going crazy! We Chinese don't complain. On the contrary, their complaints are the most positive!" someone immediately retorted.

"Yes, in fact, you can see from the previous complaint proportion. Before there were problems, the complaint proportion of Huaxia accounted for about 13%, basically the same as that of 12% of users. But this time it was only 0.72%, which is really weird, so there is only one reason to explain, that is, there are not many problems in our QQ program in Huaxia, at least far less than that in other countries!"

"You ask the customer service department to call our customers immediately and do a customer survey. At least 1000 samples!" Ma Yun immediately ordered his secretary.

"Ladies and gentlemen, regardless of the customer survey results, assuming that our conjecture is true and that QQ in China rarely crashes, what causes such problems?" Ma Yun asked.

"Then there is only the problem of language and network protocol!" the main technology pipeline "QQ versions all over the world are almost the same. Only because the languages of various countries are different, the languages used are also different, which is the most prone to problems."

"The second is the network protocol, but this gap is not big, because now most of the network protocols in the world are the same, and only a few regions are different, which can be almost ignored!"

"Now, focus on screening QQ programs in various countries, especially those in the language area. If you touch and arrange them more than ten times, I don't believe you can't find the problem!" Ma Yun shouted. He felt that he had found the problem, and the bug must appear in the language area.

As a result, another hour passed, and the bug was never found, but the customer service emergency survey result came out. Just like the previous guess, among the 1000 users who called for the survey, only 7 people had the problem of collapse, and the QQ of the other 993 people was very normal without any problems.

The problem can almost be locked on QQ in different countries.

But this is also more difficult to understand. In terms of language, it has been screened more than a dozen times and there is no problem, which is almost no problem.

Therefore, unless the QQ programs in various languages can also be screened from beginning to end, problems can continue to be found.

But now QQ has more than 20 different language versions. If all these have to be screened, engineers seem to have imagined that they can't go home for three or four days in a row.

"Let's work hard for another 12 hours! I'll be here with you all the time!" sure enough, Ma Yun chose to continue screening, and it was another 12 hours.

Hearing this, many programmers or engineers on the scene directly crashed on the scene.

"Check, check so many times can't find out the problem. What's easy to check? It's not our problem!" an engineer couldn't help complaining.

This is just a very common complaint, and almost everyone is complaining, but what the engineer didn't expect is that the next second, Ma Yun directly killed him and asked in a harsh voice, "what did you say just now? Tell me again!!"

"Chairman, I dare not, I didn't say anything!" the engineer was frightened and quickly denied.

"No, you repeat it to me now!" Ma Yun said again, but when he saw the other party's frightened appearance, he added, "I'm not interested in you. Your sentence is very important. I'll listen to it again!"

"What do you mean you're not interested in me?" the engineer was disgusted. He also understood that Ma Yun was really not interested in himself, so he honestly repeated what he had just said.

"Do you remember what your friend said on the phone just now?" Ma Yun asked in front of the previous engineer who called.

"Yes!" said the engineer hastily.

"He means that his computer is newly bought and is still a newly installed system, right?" Ma Yun asked quickly.

"Yes!" the engineer nodded quickly.

"I see!" Ma Yun licked his lips, and then ordered, "you don't have to check the program bug. Find out the configuration of all the faulty computers and the model of each part, and then sum up to see if there is a problem with some hardware, which will conflict with our program!"

"Yes!" the engineers said at the same time. At the same time, they were ashamed. Why didn't they think that the conflict on hardware might lead to the collapse of software.

Of course, it's no wonder these engineers didn't think of it. After all, this kind of situation rarely occurs and rarely breaks out on a large scale. After all, no hardware can be replaced into more than 1 million computers in one day.

"Also, check the system! And the version of the system!" Ma Yun rubbed his temple and said, "maybe Microsoft's system has been updated, leading to our program crash, which is also possible!"

"Yes!" the engineers agreed, but they disagreed in their hearts. Unless Microsoft's system directly appeared version iteration and changed the basic level of the system, this problem could not occur.

If so, it should not be just QQ. Many software should have the same problem.

This data collection is troublesome. Ma Yun has waited for it, because there are only two system version numbers with problems.

One is Windows 95, the version number is 4.50.02

The other is Windows 98, version number: 4.10.03

These two version numbers are the latest version numbers of windows system. The former was released five days ago, while the latter was released the day before yesterday. They are the latest updated versions.

Windows 95 is the most used operating system on the market, and windows 98 is mainly the latest generation system released in June this year.