Lin Manxue spoke, and Le Wenchao didn't dare to shirk. When they saw Mr. Lin, they were like mice meeting cats.
General manager Le deeply adjusted his breath and said:
"general manager Lin, general manager Xue and other colleagues from two departments have discussed and discussed for a long time. They feel that in the current situation, it is necessary to prepare the following things immediately."
"First, before the Manxue payment vulnerability is fixed, we propose to suspend the payment function and claim that the system will be upgraded again. When it is fixed, it will be restored immediately."
"Second, up to now, the after sales department has received 135 complaint calls, and the number is increasing."
"According to the statistics of colleagues in charge of network marketing, there is a small-scale spread of this event on the Internet. There are 32 Posts discussing this issue. The public relations department has applied some relationships and deleted 27 of them. In addition, there are 5 posts that could not be deleted because of the influence of bar owners and other factors."
"A small number of users have also forwarded this matter to wechat circle of friends, which has attracted a lot of comments. Of course, they are all adverse comments to our company. Therefore, we suggest that the company draw out a sum of money to compensate these users who have problems, which can also be regarded as blocking their mouth."
Lin Man Xue a sneer: "so total music, I want to ask, you think how much money can block their mouth?"
"Five Five thousand. " Lotte itself is not sure, because if this kind of thing happens, if the customer does not receive any benefits, it will certainly publicize it, but in the end, it is hard to say how to give the sealing fee.
Too few users certainly don't like it, and too many are bad for the company. Although Lin's group and Manxue company are not short of money, anyway, the purpose of establishing the company is to make profits. It is of course the best to solve the problem with less money.
Lin Man snow is noncommittal, continue to ask a way: "still have?"
"Third, we should organize a group of water army. As long as there are adverse news on the Internet, we should mix up the water, confuse the public and minimize the negative impact. Then we should contact some media that have good relations with us at ordinary times to report on our Manshi company, such as our big data and intelligent projects, as well as the energy projects that we are about to start, so as to transfer public attention Yili, give us some time. Public opinion, as long as it passes this gust of wind, will be calm in the back. "
Lin Man Xue's black face asked, "is there anything else?"
Yue and Xue looked at each other again and shook their heads: "that's all for the time."
Lin Man Xue a cold hum: "you two departments, such a large number of people come up with such a few bad ideas. Mr. le and Mr. Xue, I want to ask you whether the salary of man Xue company is too good? Even if you can think of such things as buying users, and you want to organize a water army to discredit them, I don't admire them. "
"The user is water, we are fish. If there is no water, do you want manshite to die on the beach? A bunch of idiots! As for the compensation you said, it can be considered, but the purpose is not to block their mouths. I have never heard that defending the people is better than defending Sichuan. You can buy one. How can you buy so many people? If they shake the issue of buying users out, man Xue will really soar in the industry. It's hard to be famous. "
Lin Manxue was so angry that he and Xue kept quiet because they couldn't think of any good way. However, from a certain point of view, although their method can't cure the root cause, it can relieve the pressure.
But this relief may be a disaster for the future.
A company that doesn't respect users, a company that plays tricks on users, a company that doesn't care about the interests of users and wants to shirk responsibility when encountering problems, it's just a dream to develop in the industry for a long time.
In this world, who is more stupid than who. You can not trust me, or even discredit me, on the surface, I suffered a loss, it doesn't matter, because I can completely abandon you, ultimately hurt or you.
The relationship between a company and its customers is this kind of relationship. It's not a cold shoulder, but a close relationship. Customers can leave the company at any time, but the company can't do without customers.
"Get out." Lin Manxue didn't want to look at them any more, so she drove them out of the door.
Le and Xue went out of Lin's office, and they went back to the conference room to discuss the way. At this time, when Luyuan came back, she carried two bags of things in her hand.
I helped Lu Yuan take over a big bag. Lu Yuan asked me in a low voice, "I just heard President Lin lose his temper outside. Didn't the two directors think of a good way?"
"Just look at Mr. Lin's face."
Lu Yuan and I put the lunch box on the tea table on the balcony. Lu Yuan went to the office and asked President Lin to have dinner. Lin Manxue looked at the wrist watch and said, "assistant Lu, it's late now. You can get off work and stay here. You should inform other departments and go back as soon as possible. "
"OK, Mr. Lin."
Before going out, Lu Yuan went to the balcony and said to me, "I'll get off work first. Be careful yourself. "
"Have you eaten yet?"
"I have. We went out to eat while they were still in a meeting"Oh. OK, you can go back early. "
After Luyuan left, I sat on the sofa and waited for a long time, but Lin Manxue still didn't go to dinner. I looked at Mr. Lin, and she didn't seem to mean to eat at all.
How can we not eat. I went to Lin Manxue's desk and said, "Mr. Lin, eat first, or it will be cold. It's not too late to be busy after eating."
"Why haven't you gone yet? Didn't I ask you all to go home? " Lin Manxue looks at me displeasantly, because she thinks I disturb her work.
"You don't care about me. You take care of yourself and eat." I went forward and took away the pen from Lin Manxue, so she couldn't write.
"Ye Chutian, you are too presumptuous. I can't bear you for two days. You have to make it clear that I am the president and you are just a small staff member. "
Lin Manxue angrily reprimanded me, she is now holding a stomach fire, nowhere to vent, I this time to provoke her, is not to hit the muzzle?
She's in a rage. I'm not going to see her the same way.
"You're dumb. Why don't you speak? Don't you usually speak well?"
I looked at Lin Manxue with a smile and said, "Mr. Lin, I opened it secretly just now. The dishes tonight are very delicious. You like them all."
I'm a dead pig, not afraid of boiling water, which makes Lin Manxue vent her anger. She wanted to fight with me, but her clenched fist hit me on this pile of cotton, and she didn't bear any force. You say it's irritating.
"Dead skin."
I put the pen in the holder and said, "OK. If you don't eat for a day, you think you are made of iron. Even if it's iron, you think you can pull down a few nails. "
"It's up to you!"
Lin Manxue said so, but she followed me to the balcony.
When I opened the lunch box one by one, Lin Manxue took a look and said, "there's nothing I like to eat. You like to talk nonsense."