Huang Bin has been looking at what Zhu Shenyou has done. At this time, looking at the orderly crowd, Huang Bin can't help nodding with satisfaction.
Huang Bin didn't expect such a sudden situation in the mall, but after observation, he also found the problem.
If you don't know what you expect, this batch of electrical appliances should be ordered by Zhu Shenbing from his friend. It seems that the quality is really not good. Otherwise, there won't be so many people to reflect the situation.
Compared with Zhu Shenyou's calm response, Zhu Shenbing stood aside. At first, his face still looked disdainful. However, as things gradually surfaced, his face gradually solidified, and his body couldn't help retreating.
If he didn't feel that this matter had something to do with himself, Zhu Shenbing wouldn't retreat like this. Huang Bin had already seen this in his eyes. He couldn't help humming coldly in his nose and secretly hated Zhu Shenbing in his heart.
However, because there are still many people on the scene, it is obviously inappropriate to question Zhu Shenbing. We can only wait until the matter is handled.
More than half an hour later, dozens of consumer information on the scene were registered. According to the inspection of the salesperson, all the problematic appliances were sold from Huanglong mall.
After hearing the results of the young salesperson, Zhu Shenyou nodded gently, and then looked at the dozens of expectant customers opposite.
"After inspection, you did buy these things from Huanglong mall. However, due to the large quantity, we need to ask the manufacturer's personnel to check the problem. If the failure is really caused by quality problems, we will compensate in full. However, if it is caused by factors, we will not bear any responsibility. Let me make it clear to you first."
Zhu Shenyou calmly explained to the surrounding customers.
He had already made this decision in the process of checking things.
It can be regarded as a conservative plan. You can advance or retreat. For details, please finally consult Huang Bin.
"What? Human factors? What is the human factor? How to identify this? "
"You mean we broke it on purpose?"
"We spend money on electrical appliances for household convenience. Who has nothing to buy them back and deliberately damaged them? As a boss, what you say is too bullying? "
People are the same. They all like to listen to good words. Who wants to listen to bad words?
The same was true of the group of customers at the scene. They listened to Zhu Shenyou's words in front of them, but when they heard the last sentence, their faces showed an unhappy look, and they were unwilling to get up in their hearts. Even some people vented their dissatisfaction.
Zhu Shenyou quickly waved to everyone to be quiet. "I'm just talking about two possibilities, including myself. Like you, I don't want the second situation to happen. Therefore, let's take it easy. We'll give you a reply after the professionals of our manufacturer have seen it."
Zhu Shenyou's words were reasonable. From the perspective of these customers, they made the people present more pleasant to hear, and the dissatisfied people stopped talking at this time.
The scene fell into a brief silence.
"Do you mean what you say?"
After a brief silence, the man with glasses stared at Zhu Shenyou and asked.
"As you can see, I'm the general manager of Huanglong mall. I promise everything I say here today will count. Don't worry. Don't you all leave a phone. Once there is a result, I'll inform you at the first time. If anyone is not satisfied with the result, you can come to the mall to find me. I won't pass the buck!"
Zhu Shenyou patted his chest and replied. What he said made the people present relax a lot. Even the man with glasses nodded secretly.
"Well, we'll give you three days to give us an answer as soon as possible. If you can't give us a satisfactory answer at that time, we won't have such an attitude next time."
Although the glasses man was relieved, he didn't forget to put a cruel word before he waved to everyone to disperse.
A dispute ended in this way. Looking at the gradually dispersed crowd, Zhu Shenyou had a relaxed smile on his face.
In his opinion, his way of handling today is still better. Leaving the information of these customers and calling separately at that time is a good way. In this way, these people can't gather and make trouble.
In addition, on the surface, we should first stabilize the mood of these people. If we quarrel with them and things get big, maybe these people get anxious and may really smash the mall.
"Mr. Zhu, what about these things?"
Just then, the young salesman went to Zhu Shenyou and pointed to the pile of electrical appliances on the ground.
Zhu Shenyou frowned slightly and then pointed to a distance, "find some people and put these things in the warehouse first. Let's talk later."
After Zhu Shenyou said that, he turned and walked towards Huang Bin, but before he took a few steps, he found Zhu Shenbing standing far away.
Seeing Zhu Shenbing's timid appearance and embarrassed smile at himself, Zhu Shenyou was angry.
There was something wrong with these electrical appliances. Needless to say, it was also caused by quality problems. At the beginning, his cousin vowed to be good and cheap in front of himself and Huang Bin, but now, there is no guarantee of quality, and customers still make trouble at home.
If it hadn't been for their calm handling, Huanglong mall might have been smashed by these customers. More likely, which customer would call a reporter when he was angry.
If Huanglong mall is reported by the TV station because of the quality of the goods sold, the promotion of the mall will be a complete failure, and the business will once plummet.
More importantly, it is hard to say whether Huang Bin can keep his position as general manager in a rage.
Thinking of this, Zhu Shenyou couldn't help humming coldly. After staring at Zhu Shenbing, he went straight to Huang Bin.
"Da Shao..."
Zhu Shenyou asked softly.
Huang Bin nodded slowly with a cold face. In the process of turning around, he said to Zhu Shenyou, "go to the office and talk."
Zhu Shenyou nodded and followed Qian Xiaohao behind Huang Bin. Before walking a few steps, Huang Bin's figure suddenly stopped. The next second he suddenly turned around and shot at Zhu Shenbing standing far away.
"You too!"
These three words contained great anger, but they were pressed very low. However, Zhu Shenbing felt bursts of cold from Huang Bin's cold and short words. His body shook involuntarily and shivered. He still took a stiff step and followed several people to the office.