Chapter 265

"Xiao Yu, I don't understand a few points."

"Dad, what do you say?"

"What you said just now is very good, but some employees are not very diligent. What can you do? Of course, he is not lazy and can't get rid of it. I mean, is there a way to encourage everyone to work hard."

"Yes, more work, more gain."

Chen Yu said: "we can adopt the mechanism of more pay for more work. We can customize a set of more standardized processes, such as how much to clean up a table, how much to place a table of tableware, how much to prepare dishes for guests, how much to transport goods..."

"Will this be too troublesome? It will be troublesome to calculate the salary at that time."

"It's not troublesome. We can make all kinds of small cards first. The words [collect table] are written on the small cards. Every time we collect a table, the employees will take a small card of [collect table], and each time [bottom of pot] will also take a small card of [bottom of pot]. When we get off work, we will calculate the small cards and know how much money we have made today."

"What if someone fakes?"

"Counterfeiting is possible, but it is easy to be found. Because everyone will hand in small cards. For example, how many pot bottoms have been handed in today, and the sum of the cards handed in by each person is actually the total pot bottoms of the day. Employees dare not take such a big risk even if they want to fake."

"This method is good."

Zhang Wenxiu agrees with this kind of pay for more work. He said on the side: "in Gan City, we open hotpot shops. Some employees are more diligent and progressive, and some just muddle along. Talking too much also hurts others' self-esteem. If you don't say it, it won't work. As soon as this mechanism comes out, whatever you do, others will do it."

"Yes, some people even rush to do it."

Chen Yu nodded.

He didn't just think of it.

In his previous life, Chen Yu had a classmate working in Haidilao. That's the salary mechanism.

The supervisor won't destroy your work. If you want to make money, you will naturally do more.

If you want to make more money, do it.

So.

In Haidilao, the salary of some ordinary employees is 4000, but some people can get 10000.

This is what you do, what you spell.

"I feel good, too."

Chen simian also recognized it, but he continued to ask, "how can we improve their service level?"

Through Chen Yu's "more work, more pay" mechanism just now, he has solved the problem that he can get as much money as he does.

But this service is different from work.

Work is hard, service is soft, and some are invisible.

For example, pour tea for the customer, not only at the beginning, but also at the right time after the customer has finished drinking. This kind of service and work are two things. It is useless to simply use the mechanism of "pay more for more work".

"It is also simple to improve the service level of employees. We can start from two aspects. First, we must do a good job in the induction training of new employees before employees take up their posts."

"That makes sense. Training is very important."

Both Chen simian and Zhang Wenxiu nodded.

Although there have been trainings in Ganshi, most of them teach employees how to work.

But big cities need more services, and parents think so.

"Second, different from more work, more work is for background employees."

"Backstage, the kitchen?"

"Yes, we can divide our employees into two groups. One group is specially responsible for the backstage, that is, preparing food materials, pot bottoms... Etc. the other is responsible for the front desk. These employees are specially responsible for entertaining customers. If customers need anything, he can solve it at the first time. The front desk implements the employee grading system. The three-level employees are responsible for four tables, the second-level employees are responsible for seven tables, and the first-level staff Workers are responsible for 10 tables. The salary of front desk employees depends on how many people they serve. "

"In other words, employees who serve more tables get more wages."

"Yes."

Chen Yu nodded: "so on the other hand, it forces employees to do a good job of service. Because of your good service, you can be promoted to a more senior employee and get a higher salary."

"OK, great. This also forms a competitive mechanism to better serve customers."

The parents nodded from time to time and then asked, "what else?"

"And..."

Chen Yu smiled bitterly: "and when I want to come."

"Well, no more."

"Mom and Dad, I'm not a monster. I've said a lot. Besides, although it's simple to say so much, it's not easy to do it."

"It's really not easy."

Chen simian carefully thought about the service Chen Yu said before, as well as the mechanism of more work, more pay... And so on.

If this is really done well, not to mention opening branches all over the country, at least it can stand in Shenzhen.

"OK, let's have a good study these days."

"OK, mom and Dad, I won't accompany you. I'll go back to school."

Chen Yu is actually a theorist about what the hot pot shop does.

He hasn't really run a hot pot shop.

But I believe that this extremely advanced concept in previous lives must have a great inspiration for parents.

As for what can be done, we'll see then.

……

"President Chen, is it convenient to answer the phone?"

"What's inconvenient, what's the matter?"

"I'm afraid to disturb Mr. Chen's study. But today is a weekend. I think I won't disturb you. Then I'm ready to report to you on my recent work."

"Zou Tao, why have you become wordy."

On the way back to school, Chen Yu received a call from Zou Tao.

"President Chen, recently, everything in the game Department has been carried out as planned. The dream journey to the West has been closed internally."

"How was the test?"

"Wu Yunyang's technology is very powerful and perfectly solves various defects of the previous wind soul engine. Xu Bo also has a very deep understanding of turn based online games. In the closed test, everyone generally responded that it is more playable than the big talk west tour."

"In that case, it's OK to push it to the market for internal testing as planned."

"Mr. Chen, there's nothing wrong with the game side, mainly because I'm worried about Netease."

"Netease?"

Chen Yu is a little strange.

"Mr. Chen, I know your relationship with Mr. Ding of Netease is OK, but the business competition does not pay attention to emotion. Although the dream journey to the west is different from the big talk journey to the west, there are still many similarities. Moreover, Xu Bo and Wu Yunyang were dug from Netease. I'm afraid Netease will snipe at us."

"You're very thoughtful."

Although the dream journey to the west project Chen Yu was handed over to Xu Bo and Wu Yunyang, it was only R & D. A game is not well developed. Someone will play it when it goes public. There are too many things to do from R & D to listing and then to formal operation. Therefore, although Zou Tao does not participate in the dream journey to the west, as the head of the game department, he also has the authority to be responsible for the dream journey to the West.

This was arranged by Chen Yu before.

Chen Yu nodded: "after all, it's a similar round based online game. As soon as our dream journey to the West comes out, it will pose a direct threat to the big talk journey to the West. It's normal for them to use some means. Pay close attention to the actions of Netease. If they snipe at us, we will respond."

"Will it affect your relationship with President Ding?"

"It's all right. Friendship is friendship, and business is business."

Chen Yu saw it clearly.

Even after fighting with penguins for so long, Chen Yu doesn't have much ideas about brother pony.

To be honest, he still appreciates pony.

If Chen Yu didn't have all kinds of advanced ideas and horizons, it's not certain who wins or loses instant messaging.