Chapter 284

"My God, this service is really great."

"Hot pot Xishi really deserves its reputation."

"You must come here again next time."

A group of diners who were attracted by the fame felt the enjoyment of God and felt extremely happy.

Even, some customers were moved by the service in the store and had to cry.

For example, the customer whose birthday is today.

He had never had anyone to accompany him on his birthday before. Today, Xi Shi came to hot pot just to have a hot pot on his birthday.

However, when Shen Yue, a hot pot Xishi waiter, learned about the customer's birthday today, she specially bought a cake for the customer in the nearby cake shop, lit candles for him and sang a birthday song. Such service not only moved the customer who celebrated his birthday today, but also moved other customers who ate hot pot that day.

Of course, behind this is another big reward from the hot pot Xishi morning meeting.

"Shen Yue, how did you think of buying cakes for customers today?"

"Seeing that he was very depressed, I talked with him for a while, and then I knew his birthday today, so I bought him a cake."

"Good, good, continue to carry forward."

"Mr. Chen, what about the reward."

"OK, I'll give you 1000 yuan."

With the heart dripping blood, Chen simian took out another 1000 yuan and awarded Shen Yue 1000 yuan.

Other colleagues also said one after another: "President Chen, President Chen, we also give our customers birthdays and rewards."

"That won't work."

Chen simian shook his head: "the first employee who started * * * can get a reward, and the second one has no reward."

"President Chen is so stingy."

Everyone was a little depressed.

It's just that, but we're just talking.

If the second follow-up service is also awarded 1000 yuan, the hot pot Xishi will go bankrupt every minute.

"Today's reward has been cashed out, and we will continue tomorrow. By the way, all service rewards will become part of the usual service. That is to say, today, employees creatively celebrate the customer's birthday, and we must keep this birthday tradition in the future. Yuan Mei gave the customer a rubber band yesterday, and this project will be kept in the future."

"Mr. Chen, what if I don't have a rubber band?"

"Don't worry, the store will buy goods in the future."

"Well, this is the end of the meeting. Let's break up."

Chen simian announced the adjournment of the meeting.

Although he knew that this kind of service came out under heavy rewards.

However, Chen Yu is also right. There must be brave men under heavy money.

Many people didn't think of it, and many wonderful services were brought into play among the staff.

This is also on the other side of the hot pot Xishi's service to a higher level.

After all, the previous service was standardized, that is, according to a set of services, so was the next customer.

But now it's different.

Now it is not only standardized, but also more personalized services from time to time.

In particular, this kind of personalized service, even if these personalized services do not appear from time to time, as long as they appear, they will be unforgettable to customers for life.

For example, in recent days, there have been many posts about hot pot Xi Shi on major online forums.

"Brothers, there is a hot pot shop called hot pot Xishi in Shencheng. Do you know it?"

"I don't know. Is this hot pot shop very famous?"

"Famous, of course. Almost everyone in the whole deep city doesn't know this hot pot shop."

"So powerful, does this hot pot restaurant taste delicious?"

"The taste is OK, but they are famous not because of the taste, but because of God's general service."

Some diners who have experienced hotpot Xishi service are still hard to forget, said from time to time.

"Oh, just the service, I know. The service with Xiaofei sheep is also good."

"I have a fart service with Xiaofei sheep. They all copy hot pot Xishi."

"That's right. Besides, it's not like copying. I only copied a fur. I mocked and laughed to death."

"Those who say it's good to keep a hand of Xiaofei sheep can go to hot pot Xishi to experience it, so that you can really feel what customers are God."

Accidentally, the reputation of hot pot Xishi went to a higher level.

Not to mention many people in Shencheng, even some friends who are not in Shencheng know that there is a famous hot pot shop in Shencheng, which is called hot pot Xishi. If you come to Shencheng, you must go to hot pot Xishi to experience it.

……

"Chen Yu, your move is too powerful."

"What move."

"The reward mechanism for innovative services."

Shen Yue took 2000 yuan in her hand and counted it in front of Chen Yu one by one: "look, I've made more than 2000 yuan these two days."

2000 yuan in two days. Even if Shen Yue's family is well off, it's a little excited.

However, she is more excited about the new reward mechanism in the store.

According to this mechanism, hotpot Xishi not only hanged and beat other copied hotpot shops, but also improved the reputation of hotpot Xishi. Most importantly, she made a small profit. This is killing three birds with one stone.

"2000 yuan in two days. It's faster than robbing."

Chen Yu was also distressed: "I was thinking whether to take back such a reward."

"You dare."

Shen Yue stared at Chen Yu and said, "don't lose your family. This mechanism is the core competitiveness of your hot pot Xishi."

"Also the core competitiveness. You can see the core competitiveness of my hot pot Xishi. I think you want to cheat money."

"There's no way to cheat money. I earn it by strength. If you take it back, other stores will surely chase you."

"Don't worry, just talk."

Chen Yu smiled.

He is not a person who is reluctant to give up thousands of dollars.

Although this reward mechanism has some ruthlessness, ruthlessness also has ruthless benefits.

Isn't this all kinds of innovative services?

Of course, when such a cruel reward mechanism comes out, sometimes the store has to reward thousands of dollars a day.

Even in extreme cases, the store will reward tens of thousands of yuan a day, and the reward alone will cost the store a lot.

But it doesn't matter. Hot pot Xishi hasn't thought much about making money for the time being.

As long as he blows out his fame, he will make money at the same speed as the printer in the future.

……

And Shen Yue rushed back to school from the urban area, and Chen Yu returned to the dormitory.

As soon as he stepped into the door, Yang Bin said to Chen Yu, "Chen Yu, just came back from the store?"

"Yes."

"Your hot pot shop is on fire again."

"Oh, really?"

"No, you see, there are publicity posts about your hot pot Xishi on the Internet."

"Oh, where is it?"

Chen Yu gathered up.

"No, look."

Yang Bin pointed to several forum posts on the computer screen: "here, here, and here."

"Shenzhen City Forum has the most posts on hot pot Xishi."

"There are also some other places."

Click to open several web pages, Yang Bin said.

"It seems that our hot pot Xishi is really famous."

Chen Yu is also a little excited.

Unexpectedly, a group of customers sent their experience in hot pot Xishi to the Internet.

No wonder the store is full again in recent days. After waiting in line, I queue up again.

"From this point of view, I can continue to publicize on the Internet?"

The core competitiveness of hotpot Xishi is good service.

But service alone is absolutely not enough.

If you want to surpass them in the hot pot industry.

If you want to make a real reputation in catering.

More measures must be taken.

The Internet is the best propaganda position for hotpot Xishi.

Staring at the screen, Chen Yu made a decision.