At 3:30 p.m. on August 26, Wu Huiru, Minister of enterprise management department, and Zhong Jilong, vice minister, and veterans such as long Jianhua, Gao Kun, Zhang Zhongmou, Yu Wenxing, Liu Shengnan, Li Yitong, and Zhao Huiyi, who returned from Europe, sat at a round table and listened to the reports of Wu Huiru and Zhong Jilong.
Wu Huiru finally said, "there are general requirements of the dragon and the stimulation of profits; Judging from the current situation, our management model has been welcomed by the management and has the subjective intention of actively deepening. "
After her speech, long Jianhua said with a smile, "ladies and gentlemen, I think you heard the focus of the two ministers. Their previous management was indeed very strict, but through our quality management system management and 6S on-site management, the profit margin increased by nearly 15% in just a few months. Moreover, this is the initial stage and has not yet reached the extreme. "
Zhang Zhongmou rubbed his face, "from my summary over the past few months, these two systems are indeed powerful, and the unqualified rate is 2 to 3 orders of magnitude lower than that of my previous company. If Deyi adopts this method, it will reduce a lot of waste and improve its profit margin. "
Yu Wenxing said with a smile, "therefore, American enterprises were defeated by Japanese island. Mr. Zhang, to tell you the truth, if Deyi's R & D force is not very strong, making the technology first-class, I believe they will be defeated soon. "
Dr. Gao felt the same way, "indeed. At the same price, everyone is willing to buy products with better quality and more complete functions. "
He turned to long Jianhua and said, "Mr. long, I think you have some new ideas, otherwise you won't ask us to listen to their report so solemnly."
The other bosses felt something strange and couldn't help looking at him.
Long Jianhua smiled, "indeed. I invite you today to implement a new management model. This new management model will enable our group to reduce more production fluctuations, reduce more quality problems and increase products that better meet the needs of users. "
Yu Wenxing scratched his head, "Mr. long, don't we have a quality management system and 6S on-site management? How can we get the management mode? Will it conflict with the current one?"
Long Jianhua stretched out his hand and drew a circle on the table. Then he divided the circle into three sections and said faintly, "if the internal circulation of products is divided into three modes, the quality management system we now implement is only one of them."
Zhang Zhongmou nodded, "I also feel that the quality management system is defective. After you say so, it seems that there is something missing. It's just a process of execution. "
Long Jianhua was stunned.
Unexpectedly, he discovered the mystery. It's not simple. He is worthy of being a master of technology management.
Seeing everyone looking at him, he smiled, "don't look at me like that. I just have such a feeling. I haven't figured out what it is up to now. I have to listen to general long."
Long Jianhua said with a smile, "Mr. Zhang's feeling is right. Our quality management system is actually to implement the formed experience step by step. "
"For example, in production, our previous experience is very old, and the fluctuation of production is small; If the previous experience is insufficient and the fluctuation range is too large, our product quality can not be guaranteed and the cost can not come down. "
Liu Shengnan was puzzled. "Don't we have suggestion channels for employees at all levels? Those problems will be solved slowly. "
Zhang Zhongmou patted his head and said with a smile, "what's wrong with me? It's here."
Looking at long Jianhua, he said, "although we have such channels, the focus of each subsidiary company is not here, but implemented according to the rules, which makes it less urgent to solve the technical problems in the production process, and our research institute is not very urgent to solve these problems in production."
Long Jianhua nodded, "president Zhang is very practical. So we need to use their smart talents and ask them to work hard. "
"As I said, it's impossible for our products not to produce unqualified products. It's just a matter of level; However, even if the unqualified rate is lower, there will be unqualified products. If customers buy them, they will be 100 percent. "
"What should I do? We should always strive to reduce the rate of unqualified products and strive to achieve no problem. "
"But this is a large-scale industrial production. This goal cannot be achieved and can only be reduced as much as possible."
"Through the efforts of the enterprise management department and various subsidiary companies, the unqualified product rate of our companies is controlled below 4%, which is reasonably good; However, I think this is not enough, far from enough! We should control it to less than 5 parts per million! "
"Therefore, I decided to quote the concept of sigma and name this management model Six Sigma management."
"I think President Gao and Zhang know more about sigma than I do. Our product qualification rate curve belongs to normal distribution, with mathematical expectation and mean square deviation. This mathematical expectation is our index requirement, and sigma is deviation... I won't talk about mathematics. I can't sell melons in front of two doctors. "
"I want to introduce this for management. First, I want to talk about some data. If we only need two sigma, our product failure rate is 300000 parts per million; Three sigma, 66 parts per million; Four sigma, 6000 parts per million; Five sigma, 233 parts per million; Six Sigma, 3.4 parts per million. "
"That is to say, our current level has just entered the stage of four sigma; There is still a long way to go to achieve six sigma. "
Yu Wenxing rubbed his face, "Six Sigma, how difficult it is for the unqualified rate to reach 3.4 parts per million."
Then he said, "if we really reach this level, our cost will really drop a lot."
Liu Shengnan smiled, "our opportunities to deal with those quality problems will also be greatly reduced."
Li Yitong said bitterly, "in this way, our raw material costs will rise a lot, and we are more likely to need to find a new supplier."
Long Jianhua waved his hand, "it's not exactly like this."
After a pause, he continued, "in fact, using six sigma management is a tactical problem, and the core is to eliminate key fluctuations; This problem exists not only in the production process, but also in procurement, supply and scientific research. "
Glancing at everyone, "in the next stage, I will take the implementation of Six Sigma management as a strategy of the company."
"Since it is a strategy, it should be fully guaranteed in terms of human, material and financial resources."
"I made a preliminary plan and agreed with the two heads of the enterprise management department. To tell the truth, they went to Europe with this mission. Compare the management characteristics, human quality and characteristics of the three European companies and xiangdao companies. "
"Through their research, I think this Six Sigma can be implemented in Europe first."
"They are paying close attention to the research on the specific promotion process and methods, but I have decided that in the future, the promotion of middle and senior management needs to reach the corresponding level or level in six sigma management."
"I will reduce the defect rate target of the three companies by 68% by the end of next year, and strive to reach the level of Six Sigma in 1986; After they start to implement it, they will continue to implement it in xiangdao next year and reach the six sigma level in the same year. "