Xinyuan company's Nokia customer service center is located on the first floor of Tianyi building in the downtown business street. The office scale is quite large. After entering the customer service center, Huang Xing sits on the seat against the wall. Because he only came with Fu Jie once at the beginning, and it was still a weekend, there was only one person on duty in the customer service center, and Fu Jie didn't make an introduction, so the staff here basically didn't know Huang Xing. The only person who knows Huang Xing is manager Wang Yaxuan.
The office hall here is more than 100 square meters, with a large number of customers. The modern counter is grass green, with a row of more than ten meters long. There are all kinds of mobile phone accessories in the counter. In the corner of the counter near the door, there are various models of Nokia Mobile phones in a separate counter. Seven or eight female customer service employees are wearing blue uniforms issued by the manufacturer, They are working step by step. For the arrival of Huang Xing, the staff thought it was a customer. A receptionist asked Huang Xing: what business are you doing here?
Huang Xing put several mobile phones on the counter, and the receptionist changed his face immediately: sorry, we are the customer service center, we don't sell mobile phones outside. We only sell Nokia models.
Dare to feel that the front desk actually regards itself as a salesman of mobile phones! Huang Xing carefully looked at the front desk customer service staff. She was young and not amazing, but she was a lovely girl. Huang Xing looked at her badge and said with a smile: your name is Chang Yan? How long have you been working here?
Chang Yan frowned slightly and said: sorry, no comment. Please don't sell mobile phones here. You can go to the mobile phone store in front of us. There are all kinds of mobile phones with different brands. We Nokia customer service center, is not allowed to sell other brands of mobile phones, especially Shanzhai machine, this is the rule.
Huang Xing wanted to get close to and understand the work and living conditions of the staff in the customer service center, but he didn't expect that the staff not only didn't know themselves, but also ordered them to visit. No wonder that Fuji's management policy for Nokia customer service center is "one country, two systems". Strictly speaking, it is "one company, two systems", one company, two systems. Nokia customer service center due to special departments, usually employees do not participate in the company's staff meeting. Only manager Wang Yaxuan often returns to the company to report to Fu Jie and attend the regular management meeting. Helplessly, Huang Xing can only go after Chang Yan and ask: is your manager in?
Chang Yan stressed: our manager is here, but we won't talk to you. You go quickly, we are very busy here, you see there are so many customers waiting.
Huang Xing helpless, can only sit in the corner of the seat, ready to call Wang Yaxuan. But just sat down, but saw that Chang Yan suddenly came out from behind the counter, stood in front of Huang Xing, raised his hand and said: why don't you go? Our manager is back. I'll be criticized. Take time to leave with your mobile phone, or I'll call security.
Security? Huang Xing gave a wry smile and said: I'm not here to sell mobile phones. I'm here to find your manager. I am
Before Huang Xing finished, Chang Yan immediately interrupted him: you go to our manager, don't you still want to sell mobile phones? I tell you, don't think about it. No one here will want your mobile phone. No one will give it away. Please leave immediately, don't affect our normal work. If you go or not, I'm really calling security... Security, security
Huang Xing quickly stood up and said: don't shout, don't shout. Will you listen to me? I'm
Huang Xinggang wants to take the initiative to state his identity, but he sees manager Wang Yaxuan eating ice cream and coming in from the outside. After seeing Huang Xing, she was shocked and quickly carried the ice cream behind her.
Chang Yan called out "manager Wang", then pointed to Huang Xing and told him, "this man is staying with us. I'm going to call the security guard to drive him away. That's funny. He came here to sell mobile phones!
Wang Yaxuan licked around his lips, forced out a smile and came to Huang Xing: Director Huang, you are here at last, looking forward to the stars and the moon! It's not easy!
Chang Yan suddenly a Leng: Director Huang, what director Huang?
Wang Yaxuan frowned and scolded: stupid! He is director Huang of the company! Don't tell me you don't even know director Huang.
Ah? Chang Yan suddenly broke out in a cold sweat, lowered her head and said: he is... He is director Huang Xinghuang... I... I think director Huang is coming to sell mobile phones... I'm sorry
Wang Yaxuan raised his head and said: have you ever seen such an imposing salesman? You see this temperament, this dress, which is like a salesman, a look is a leader!
Huang Xing thought, Wang Yaxuan is really good at flattering. But the photographer was very comfortable.
Chang Yan nodded and stood still.
Huang Xing lost no time to say to Wang Yaxuan: Manager Wang, when is it time to eat ice cream? Aren't you cold?
Wang Yaxuan took out a hand to scratch his head, and said happily, director Huang is coming, can we still be cold? Then she cleared her throat, went to the counter, and said to the seven or eight customer service staff: let's see clearly. Today, this handsome gentleman with extraordinary temperament is the office director of the company headquarters, director Huang. Second in command, he is the biggest one except Dafu. In the future, if there is Chang Yan's blindness, I can't spare you!
Dare to love this Wang Yaxuan is quite deterrent, a few words down, customer service staff are all respectful, obedient.
Wang Yaxuan called Huang Xing to the office and sat on the sofa. A set of exquisite high-grade tea set was placed on the tea table. Wang Yaxuan turned on the switch and burned a pot of tea. The cup was so small that it was like a coke cap. Huang Xing reached out and pinched the cup. Before the taste came out, he drank a cup of tea dry. However, Wang Yaxuan had a lot of experience in drinking tea. He put it on his mouth and first smelt it intoxicatedly, then touched the fragrance of the tea with the tip of his tongue, and finally drank it gently into his mouth.
When he poured the second cup, Huang Xing couldn't help saying: Manager Wang's life is very exquisite. This set of tea set has thousands of yuan at least, right?
Wang Yaxuan said with a smile: it was given by a customer. Our customer service center has a good relationship with customers, especially some high-end customers, who have no money to spend. They often send gifts to our center to invite our employees to dinner.
Huang Xing joked: that's not bad. But you have to be careful that they have a ghost in their heart.
Wang Yaxuan drank another cup of tea and suggested: there is a new cold drink shop in the commercial building. Would you like to try it? I'll treat you to dinner after that.
Huang Xing said quickly: I'm afraid of falling teeth. It's not summer. It's cold. Otherwise, I'll arrange it for you at noon.
Wang Yaxuan said: No. Director Huang, don't you hit me in the face? If you come here, can I let you pay? In fact, I'm very happy that you can come here. You'll make our customer service center shine. Well, I'll lead all the staff of the center at noon to give you a good reception.
Huang Xing said: what are you doing so loudly? You can eat at noon. You still have work to do in the afternoon.
Wang Yaxuan asked: what to eat?
Huang Xing thought about it and said: go to eat xiaolongbao. There is a Shanghai xiaolongbao on Quancheng road. It tastes very good.
Wang Yaxuan complained: Director Huang, you are too humble for us. Can you come here and let you eat steamed stuffed buns? At least have to have some good dishes and have a good drink. Well, there's a Xianghe Hotel opposite the commercial building. I'll call and order some dishes. I'll have a good drink with director Huang and get some lessons from you.
Huang Xing said: I'm not a Tathagata Buddha. What Sutra do you take from me.
But in the end, Huang Xing failed to beat Wang Yaxuan and went to Xianghe hotel at noon.
Wang Yaxuan found a girl named Cui Xiaotong to sit with him. At first, Huang Xing thought that Cui Xiaotong was a receptionist of Nokia customer service center. Later, after Wang Yaxuan's introduction, she found out that she was a mobile phone engineer and had participated in the research and development of many models of OEM machines in the company. At present has been in the customer service center as after-sales maintenance, mainly receive high-end customers. There are two after-sales staff in Nokia customer service center, one male and one female. The male is an ordinary after-sales staff, while Cui Xiaotong has a heavy responsibility and his salary is three times that of the male. It has reached more than 4500. What is the concept of "four thousand five"? In Jinan City under the financial crisis, this is the income level of the middle and senior leaders of a state-owned enterprise. Even if Huang Xing is currently the director of the office, his monthly salary is only more than 2000 yuan, but the bonus and dividend have not been implemented yet.
Cui Xiaotong is twenty-seven years old. He looks good, but he looks very mature. He is decent and sophisticated. In the box, Wang Yaxuan and Cui Xiaotong sit on both sides of Huang Xing. Huang Xing feels that being surrounded by two beauties alone is a very dangerous situation. At least beauty can't bear to refuse wine, it's easy to drink too much. Under weighing, Huang Xing wants to call Li Rong over to block the wine. Wang Yaxuan saw Huang Xing take out the phone dial, suddenly read Huang Xing's mind, said with a smile, director Huang, at noon today we three, this is a harmonious field, add a person is not harmonious. Huang Xing Wu Wu microphone said, at least to gather an even number, three people too monotonous.
Cui Xiaotong lost no time to say: Director Huang, it's OK to add a person. I'll call Chang Yan, the receptionist who has eyes and doesn't know Taishan in the morning, and ask her to make amends to you face to face.
Huang Xing said quickly: No. If you three give me one, can I go back to the company this afternoon?
Wang Yaxuan said: then I won't return. In the afternoon, I called President Dafu and said, "come with me to meet the leaders of the commercial building and talk about the renewal of the lease.". In the afternoon, I'll find a place for you to have a good rest.
Huang Xing said with a smile: do I have that * *? The company pays me. I have to work. What's more, it's still a critical moment for the concept phase III mobile phone. Mr. Fu also set several tasks and goals for me. I have to contact the talent market in the afternoon to prepare for a job fair this week.
Wang Yaxuan said: Director Huang is really dedicated. For your dedication, I'd like to propose a toast to you on behalf of the customer service center.
Huang Xing said with a bitter smile, is this the beginning? The food is not served yet.
Wang Yaxuan said, let's rush first.
At 53 degrees in Luzhou, Huang Xing feels the task is arduous. But Wang Yaxuan and Cui Xiaotong can't stand the comity. Huang Xing takes a cup and drinks symbolically.
Wang Yaxuan brought up Huang Xing's cup again and complained, director Huang, is our relationship so shallow?
Huang Xing prevaricated that the feeling is not deep, not in the wine.
Wang Yaxuan said that on the wine market, it's wine. In this way, director Huang will see my performance first.