My sales have been almost smooth on the road, my results are rising day by day, and my sales are breaking new highs every day. Sales have recently risen to more than 100,000 yuan a day. When I first entered the profession, those people that looked down on me didn't have the slightest bit of respect for me. Now that I have the ability, they really don't want to curry favor with me.
However, there is a completely different person. That person is the Zhang Yan who had humiliated me before. She wasn't very friendly to me when I first came into contact with the business, but she was next door, a "neighbor," and she came to help me from time to time. But gradually, my business ability surpassed hers, she simply tore off the face, to me attitude made a 180 degree turn.
I knew it was jealousy and envy from the bottom of her heart. Sometimes, the desire to win was too strong in one's heart. There was nothing good for one person, and no one could easily succeed. I was also a beginner in the field, step by step to reach my current position. After finishing work, I would supplement my professional knowledge and run the business in the rain. No one else would know about this.
After this tempering, my ability has slowly developed. On the other hand, Zhang Yan had been thinking about why my performance would increase by so much in such a short amount of time. She thought about it for a long time, but still couldn't understand it.
Jealousy can sometimes make people do unexpected things.
It was another day at work, and I was looking down at my recent sales figures. It was definitely a calm time, but my eyelids kept jumping up and down, and it was on the left side. I kept muttering to myself, afraid that something might happen, but then I thought, what era is it now, how can I believe this? So I kept my head down and went about my business.
After lunch, sure enough, something came knocking on his door.
At first it was a customer who came to pick out a cashmere sweater. I greeted the customers with the same enthusiasm as before. I carefully asked her about the style, thickness, and price range, so that I could recommend the clothes that she needed the most and the most.
Not long after, I used my skills and enthusiasm to win over this customer. She picked out a suitable outfit and left looking satisfied.
In less than twenty minutes, the customer returned, looking menacing. I was still wondering what had happened. She slapped the clothes on my counter and snappily said, "Your clothes have a quality problem, there's a big hole in the cashmere clothing."
"For such a large shopping mall like yours to be priced so high, why can't you guarantee the quality of a single piece of clothing?" And you! " The customer pointed at the tip of my nose, and I saw her face scrunch up her facial features, spittle flying everywhere. "You kept saying how good the quality of this dress is, so it's definitely worth the price. What are you going to say now?"
She held it up in front of my eyes, and I saw with my own eyes an irregular hole a few centimeters in diameter. I was very confused, but I can guarantee that it wasn't like this when it was sold. If there really was a quality problem, I felt that it wouldn't be sold again, so I was very confident in this aspect.
"Hello, are you sure you bought some old clothes?" I asked the customer with a patient and professional smile.
"What do you mean? Are you saying that I came here on purpose to cause trouble? " She was even more confident than I was. Her face was full of muscles, and she had her hands on her hips. She looked as if she would not rest until justice was returned.
"You misunderstand, I mean …" Before I could finish, she interrupted me, "I don't care. I am now asking for a full refund, and for compensation for my mental losses! Because you're lying to me! " said the customer in a tone of disagreement.
I found it a little funny. They were obviously here to cause trouble. How could I possibly sell a piece of clothing with such a high quality problem? However, in accordance with his own professional ethics, he still tried to make sense of this unreasonable customer: "What proof do you have that it was bad when it was sold to you? Are you sure that it was not you who destroyed it? "
The moment the customer heard this, his eyes became anxious and he lost control of his emotions. He shouted loudly in the shopping mall and attracted a crowd of onlookers.
The shop assistant Xiao Qi who was working beside me, had not seen this kind of situation before. She pulled my arm and asked weakly, "Sister Tingting, what should we do now?" "Call the manager over." She whispered to her.
While waiting for the manager to arrive, the customer insisted that I had sold her my clothes and that I would not change them now. The crowd around me looked as if they were waiting to see a joke, and I was very confident, waiting for the arrival of the manager to return my innocence.
The manager soon arrived. When the customer saw that it was the manager of the floor, he became even noisier and wanted the whole mall to know about it.
What made me feel abnormal was that after such a thing happened, Zhang Yan was actually watching by the side today. She did not say a single word, and even left for a while while using this as an excuse. This made me even more suspicious. Normally, if Zhang Yan seized this opportunity, she would at least mock and ridicule me.
When the manager heard the customer give a general idea of the situation, he understood the whole story. Fortunately, the manager was a person who followed the rules and regulations seriously. Since both parties had different oral statements, he decided to call for a more thorough investigation. Furthermore, he didn't allow the customer to leave midway.
When the customer heard that they were going to switch to surveillance, he felt that his momentum had been reduced by half. However, he still had an inexplicable confidence that he would be able to sit on the shopping mall's sofa and wait for the manager to come back.
Not long after, the manager came back. He had kept a hand in keeping a record of the incident, so as to not cause any unnecessary misunderstandings.
When the customer saw the situation now, his momentum had completely disappeared. He couldn't say another word.
"Customer, can you explain what happened?" the manager asked with a smile.
"I took two hundred dollars from the salesman next door. She asked me to do it."
"Who is it? Can you show us?" The manager continued amiably.