The spokesman's hotline is open 24 hours a year and can be interviewed at any time.
The task is heavy.
However, most of the reporters will choose the right time to call, rarely in the rest time and midnight, unless something big happens.
Qin Yi took the mobile phone, tightly held it in his hand and nodded: "yes."
"Don't be too nervous. If you don't have a prepared answer, you can not reply for the time being. You can reply after asking for instructions. However, you must memorize the routine position questions by heart and copy them down if you can't remember them all at once."
Yuan zhanglun will carry a small notebook with him, which records all kinds of conventional caliber. Even if he has worked for so many years, he can not completely remember all the basic standards. Because China has too many foreign-related problems, new situations will be encountered every day. It is easy to forget about the problems with a long time.
However, most of the reporters' questions focus on the current hot spots, and there are few unanswerable questions in telephone interviews.
Yuan zhanglun still mentioned this point. "When we meet the problem that we have to make a statement immediately, but we have no preparation for it," he paused and "talked about our position."
Qin Yi got it. Isn't this the official formula
Seeing her understand, yuan zhanglun continued: "we set up a spokesman hotline to communicate with the media in a timely manner. As a supplement to the press conference, this is also our primary task. However, there are many changes. For example, China adheres to peaceful diplomacy no matter what happens."
"It's a basic requirement to answer the question correctly. Sometimes you can not answer it, but you can't answer it wrong!"
"You only have the caliber to answer all the questions. It is inevitable that the media will misread the answers according to the caliber. Therefore, your statement must be accurate, without any ambiguity or wrong answers. At that time, some media will seize your mistake and publicize it as the government's viewpoint."
"You have to understand that it takes a lot of effort to inculcate an idea, but it takes a dozen or even dozens of times more effort to explain a mistake. ——It's easy to get hold of others' wrong interpretation, especially if you don't make mistakes again and again
He pondered for two seconds, "but you can't say everything clearly. You should be clear about the confidentiality clause. There are two other important points. One is that we can have no comment, but we can never tell lies. Qin Yi thought for a moment and then he really had a question, "will someone make a phone call to harass Yuan Chu?"
Yuan zhanglun looked at her and frowned, "yes."
Obviously not a pleasant experience.
During the half year since the spokesperson hotline was announced to the public, the phone calls every day were hot. Most of the calls were unrelated to the interview. Some media would call in the middle of the night to check whether they could get through, and even some non media people would check their posts in the middle of the night.
However, if you don't answer the phone call, it's a violation of the regulations, and you're afraid of missing an important interview call. Therefore, even if you know that it's not an interview call, you have to answer it, which inevitably affects your normal life. Therefore, the receiver of the spokesperson's hotline changes people every month, just like the spokesperson.
Looking at yuan zhanglun's expression, Qin Yi knew that there were a lot of harassment calls and asked, "there is no way to stop it?"
"A lot of measures have been taken to reduce the number of calls and put an end to them temporarily. You have to know that we should not only accept interviews from familiar media, but also some media that have never interviewed us. Maybe they will launch interviews with us because of some problems. At present, we can't accurately identify which are the interview calls and which are the harassment calls. If you have any methods, just put forward them."
Yuan zhanglun has always had a headache. Nobody wants to receive harassment calls in the middle of the night or in private time.
Too many harassing calls will not only affect the normal work, but also affect the calls from the media who really want to interview. However, the spokesman hotline is established for timely communication and communication. In order to ensure timeliness, the hotline must be kept unblocked 24 hours a day.
In order to ensure this possible timeliness, the spokesmen of the information division pay the price of working all year round.
Yes, in fact, Xu Bingjie is not the only three spokesmen of the information department.
Members of the information department, such as Qin Yi and Yuan zhanglun, who take over the spokesman hotline and can also express their opinions on behalf of the foreign ministry, are often called anonymous spokesmen.
"It's really a problem..." Qin Yi pondered.
The spokesman system in China is quite different from that in foreign countries. The spokesman of the White House of the United States will shut down at night and will not be interviewed if there is no major event on the weekend.
She won't complain about why others can, but she can't.
The national conditions are different and cannot be compared with each other. The spokesman of the White House of the United States has a strong autonomy, and reporters can get a lot of abuse. That's why they have the confidence, the system and the concept.
However, it has been hard enough for the public information department to speak. If there are so many unimportant matters, they will consume time, energy and burden.
"Don't put too much pressure on yourself. This problem is not your own problem. What you need now is to take over the spokesperson hotline." Yuan zhanglun said.
Qin Yi nodded, "I understand."Yuan zhanglun finished his account and left soon.
Qin Yi was just about to take a look at the caliber. The spokesman's hotline rang without warning.
Caller ID is reporter Ge from a military website.
Qin Yi was relieved and answered the phone: "Hello, this is the Information Department of the Ministry of foreign affairs."
After two seconds of silence, a hesitant man's voice came, "are you
"I'm Qin Yi, director of the Information Department of the information department. What's your question?"
"Ah, I know you are Qin, director Qin. You, you are really director Qin!" The other end of the phone was incoherent with excitement.
"It's me."
"My God, am I the first one to call you
Qin Yi couldn't help laughing, "yes, what's the matter with reporter Ge?"
"Ah? Oh, that's it The other party calmed down, "my question is actually related to you. The German compensation case and the inheritance case have been adjudicated. It is said that you intend to donate Zhao Wenping's legacy. Is this true? What do you intend to use this huge amount of property for? "