Chapter 519: 519: Calculation

Chapter 519: Chapter 519: Calculation

With staff being in short supply, the manager could not appease everyone, causing a further escalation in chaos.

Seizing the opportunity, a customer called to report the incident.

The manager, weary from dealing with the situation, was about to address the complaint when another customer incited a scene at the entrance of the restaurant.

As the waitstaff attempted to intervene, their limited numbers forced them to leave some things unchecked.

They shifted their focus to deal with the crowd at the entrance.

However, customers inside the restaurant started to call the TV station.

It’s like playing a game of Whac-A-Mole.

Squash one issue, another one pops up.

Stop another one, and the first one returns.

It’s impossible to manage everything all at once.

The rhythm and sequence of events, as well as the efficient use of time, are all impeccably coordinated.

No matter how Wendy Clarke looked at it, she felt her restaurant was being targeted.

Someone had set up, paced, and calculated each step.

Otherwise, how could such a big scene play out purely by chance?

Even if customers usually cause trouble, it wouldn’t reach this magnitude.

Despite so many staff attempting to manage the situation, they were all unsuccessful.

Within a very short amount of time, complaints were made to the Department of Commerce, Health Bureau, and TV station. Additionally, instructions were issued to other customers to create a commotion at the restaurant entrance.

Such organization and discipline can’t be just a coincidence, can it?

Wendy Clarke has been in the industry for years; she’s no newbie.

From being a manager in another restaurant to owning her own.

What kind of people hasn’t she seen yet?

And still, they think they can deceive her with this small, petty matter?

“With all of you talking at the same time, even if we want to respond, we don’t get a chance. How can we even talk about compensation like this?” Wendy argued.

“What kind of attitude is this!” The woman shouted again, “Your restaurant has rats, but instead of apologizing, you are blaming us for talking too much? Are you really that high and mighty? Is this your way of an apology?”

“We saw a rat and you don’t allow us to talk, and yet you still have such an arrogant attitude.” The woman said again, “This is really a case of the shop bullying the customer!”

“Exactly!”

“Everyone, we must stay firm and not let this go easily!” A man chimed in.

“They will definitely break us down one by one with compensation promises. But, the secret compensation they promise you will certainly be less than what we can extract as a united group!”

“If we pressure them together – unity is power – then we can obtain the maximum compensation. The compensation they give you in secret, maybe a few thousand or even up to ten thousand at best, will ensure your silence, then they will divide and conquer, leaving us scattered.”

“Because they privately find you, none of us know how much compensation others received. Naturally, whatever they say will be under the influence of the restaurant management who will also try to dupe you. As a result, some people receive high compensation, others low, and even some who are naive enough to accept some gifts and nothing else. Thus there is unfair distribution of compensation, breaking it down they save a large amount of money.”

Wendy couldn’t let him continue, “We won’t do that!”

In fact, she actually was planning on doing that.

Who would have known, he would spell it out right there on the spot.

What was this person thinking?

Even if he wanted to remind others, the normal thing to do would be to remind them secretly.

In front of everyone, he blurted out the truth.

“Please believe us, we won’t do that. Today, the discovery of a rat in our restaurant has shocked me as well. Our restaurant maintains good sanitary conditions and we are always vigilant about cleaning.” Wendy quickly countered.

“I require our restaurant staff to check the sanitary environment before starting each day, and again at night after cleaning up. Additionally, we have routine disinfection and insect control for roaches and rats each month.”

“I never imagined that a rat would show up today,” Wendy confessed.

“Are you saying that we are falsely accusing your restaurant? Am I talking nonsense? Or are you implying that I brought the rat? If your restaurant is so clean, then how did a rat appear out of nowhere?” The woman confronted Wendy again.

“Regarding this, we will perform a thorough investigation,” Wendy immediately replied.

Finally getting a chance to speak, she sighed a breath of relief.

“As for compensation, we will not avoid our responsibilities. Please leave your contact information,” Wendy said, “We will reach out to you.”

“Rest assured, our big restaurant stands here in Nork City and is a well-known establishment, there is no place for it to hide,” Wendy assured, “The rat incident today was a sudden surprise, and there are still many issues inside the restaurant that need sorting out. First and foremost, we will conduct an inspection and manage our restaurant’s hygiene.”

“Also, compensation matters are not something that can be settled in a moment or two.”