In the afternoon, the shop didn't open normally, but put up a closing sign, and Li Haitang held a brief meeting with the chef and the staff.
There are more than thirty people in the shop including the food delivery guys, back kitchen, dishwashing chopsticks, and odd jobs, which is like a small unit in the next generation.
There are many people, so naturally everyone has their own ideas. Competitive performance is a good thing, but if there are people with bad intentions who take the opportunity to frame others, it is your own shop that will suffer.
In the future, there will be more and more properties in the family. These people are the core of Li Haitang's team. The original team may be the shopkeeper of the store in the future.
She first painted a big cake for everyone, imagined a bright future, and then typed a few words.
Gao Laosan and his party, warn her that there will definitely be people who will come to make trouble in the future. If the shop blocks the interests of the surrounding merchants, there will be more examples of taking advantage of the opportunity to frame them.
First of all, a store manager must be cultivated. This person must be flexible, not impatient, and able to deal with disputes calmly.
"Defenses can not do without."
Li Haitang sighed, thinking that modern examples are not uncommon, so he asked, "Let me use an analogy, someone sneakily puts flies in the dishes at the buffet counter, and then the thief shouted "Stop the thief, what do you do?"
This is the easiest question. Almost every business has a similar experience, but it is also the most difficult.
If it were Li Haitang herself, she actually didn't know how to deal with it, because she had no experience in this area.
Flies are disgusting, and scholars like to be clean. After seeing them, they don’t want to eat them again. When they go out to promote them, the business of the shop is hit hard.
There are many examples of this in modern times. After meeting the guests, basically they will not come again.
The shop is located in a prosperous area, which is good to say, there are always people who don't know about it, and there is a constant flow of customers, but it is difficult to get repeat customers.
In the previous life, there was a porridge shop at the entrance of Li Haitang Hospital, which sold some porridge, side dishes and pancakes all year round, and the business was surprisingly booming.
Li Haitang has been there twice, the first time, she found flies in the salad, she was disgusted enough.
Ben would not go there again. Coincidentally, she had an operation and was busy until midnight. She was so hungry that her stomach hurt, so she had to find a place to solve the problem of eating.
The porridge shop was open 24 hours, she had no other choice, so she went again.
The second time, a small ladybug was found in the white rice porridge, and Li Haitang was very weak.
Although many people complained that the porridge shop is unhygienic, there are still a lot of guests every day.
People who came to the hospital to see a doctor and their family members definitely couldn't eat big fish and meat, and at night, after eleven o'clock, there were basically not many shops open, and porridge shops became the only choice.
The advantage of the geographical location determines that the shop will not fall down. It is said that the boss has made a lot of money.
But compared to my own, I am not so lucky. Those around me who can come to the shop to consume are all scholar groups, and they are also the most hypocritical category. If you fry thick French fries, you have to give it an elegant name, "Half Moon" .
The guys lowered their heads, feeling a little embarrassed.
One of the guys worked in a catering shop and encountered similar things. He worked in two, and the owner of one was tough. She quarreled with the diners, saying that the other party was a beggar and wanted to play a rascal.
In the end, the diners were furious, and the two sides quarreled.
In the second shop, the shopkeeper was gentle, and directly waived the money for the meal for the diners, but the diners were reluctant, and finally paid a lot of compensation.
"However, I think both approaches are not advisable."
The buddy thought, the matter of the flies is not clear, it may be that there is a problem with the sanitation of the shop, so in order to avoid similar situations, sanitation management must be strengthened.
"To the point."
Li Haitang nodded, especially in summer and autumn, the weather in Kyoto is hot and stuffy, things can't be stored for long, and the kitchen must be wiped clean before the shop closes.
For catering, cleanliness and sanitation are the most important prerequisites.
Therefore, she once carefully observed the clerks in the shop. No one had long nails, and they had to wash their hands several times a day to keep their fingers clean.
"Let's be more diligent. After work, tidy up the shop. Wear a hat when you go to work, and keep your hair out of the dishes."
Zhao Laowu made another point, but when he met someone who found fault, he had nothing to do with it.
The big five and the three rough guys all think about solving it by force, and they don't need to reason at all.
"Okay, let's skip this question for now."
Seeing everyone's frowning faces, Li Haitang didn't force her, and talked about another important event.
She plans to build a water storage tank in the backyard to store rainwater.
Firstly, the reservoir can be used to raise fish and ensure the freshness of carp, etc. made by oneself. Secondly, the reservoir has other functions.
She remembered that in the city lord's mansion in Surabaya City, there was a flood, and the servants used buckets to carry the water, and it took a long time to go back and forth. The fire spread and finally collapsed the roof.
My own shop, the well is in the yard, and there are water tanks, but the water is not enough to fight the fire.
This is a very critical issue. There are often shops that are too late to put out the fire, which affects the entire street. Because of the limited time, it takes a long time to bring up a bucket of water, which has no effect on the fire.
"Madam, you are still thoughtful."
Everyone was very convinced and gave Li Haitang a thumbs up. Afterwards, the experienced guy added a few points.
A reward and punishment system should be established in the shop. Wages will be deducted if mistakes are made, and people will be expelled directly if they are serious.
Although Li Haitang is easy to talk, there are certain bottom lines that must be followed.
She acted very domineering in front of everyone today, and she also wanted to tell these people that she had plenty of means to deal with whom she wanted to deal with.
"Ma'am, someone is looking for trouble, the initiative lies with the other party, we can't stop it."
Cuiniang didn't speak all the time, and now seeing the silence of the crowd, she expressed her opinion.
She gave birth to four daughters, and was kicked out of the house by her husband's family. She could only live in a shed, and she dared not go out all day, shrinking back and forth.
Even if she is cautious, people still come to make trouble.
This is similar to opening a shop at home and someone finding fault.
"The back kitchen of the shop, we can invite officials to come to check every month. If there are diners who are worried, they can go to see them at any time."
Cuiniang hesitated, and finally finished a complete sentence after a long while.
She blushed so badly, seeing that everyone was looking at her, she quickly lowered her head, "I... I just said it casually."
"That's a good idea!"
Li Haitang looked at Cuiniang squarely, at least, if someone framed her in the future, there would be a large number of people who would not believe her and would speak up for her.
It's not necessarily that someone is doing something stupid, they're just planning for a rainy day.
Li Haitang mainly instilled a concept in the people in the shop. If the shop is booming, they will have a lot of benefits in the future. Everyone's vital interests are related to the shop. After a simple meeting, the guys were more motivated than before, and the shop closed in the afternoon, but they didn't leave, and consciously stayed to clean.