Chapter 4: Cost is not something you should consider!

what happened?

This is completely different from what she had just thought in her heart!

She thinks this young man should be very optimistic about the future development of this Internet cafe before choosing to acquire it!

How can a boss not even know the basic situation and operating data of the Internet cafe after the acquisition?

I don’t even know these basics, so why would I want to buy this Internet cafe?

If not for witnessing the acquisition negotiations between the former owner of the Internet cafe and Mr. Huang, Liu Ting would probably think that Cao Xingyu in front of him is a liar...

"Is there any problem?" Cao Xingyu saw Liu Ting's sudden surprise and couldn't help frowning.

"No." Liu Ting quickly recovered, realizing that her reaction just now was a little gaffe, and quickly smiled apologetically, and explained: "I was just a little surprised. I didn't expect President Cao to be unclear about the basic situation and operation of the Internet cafe data."

What’s the surprise, the system didn’t tell me... Cao Xingyu made a complaint from the bottom of his heart, and said, "Well, it’s okay, you can introduce it first."

"Okay." Liu Ting calmed down quickly, and after thinking about it in her mind, she said: "The Internet cafe currently has 225 machines and 9 employees, including 1 supervisor, 4 waiters, 2 cleaners, and 2 The network management, the waiter, the cleaning and the network management are divided into two shifts, and I basically stay in the Internet cafe as long as I have time, and maintain more than 10 hours of attendance every day."

"Hmm." Cao Xingyu nodded noncommittal, motioning for the other party to continue.

"As for the current operating data of Internet cafes, in terms of attendance, the attendance rate on weekdays is about 4-5%. On weekends, it will be higher, reaching 60-70%. It will be higher on some special holidays and occasionally. Reach 80%. Coupled with the daily sales of beverages and snacks, the daily flow of Internet cafes fluctuates between 6-8 thousand on average monthly."

"In terms of the cost of Internet cafes, it needs to be...%@#&*%...@&*#...@&*#@...."

...

After listening to Liu Ting’s 10-minute detailed introduction, Cao Xingyu came to a conclusion: Internet cafes make money, but they don’t make as much as he imagined.

Sure enough, he complied with that sentence, every other line is like a mountain, and Cao Xingyu would never know that Internet cafes were nothing more than that.

Because the labor cost, broadband cost, electricity cost, rent cost, optical fiber cost and other related expenses are taken into account, plus the depreciation expense of the early purchase of the machine cost, the real net profit of Internet cafes is not high every month.

To sum it up... You can't make a lot of money by opening an Internet cafe, and it may be more suitable for the elderly.

But!

In the case of Cao Xingyu, this is already a huge profit, because he has no investment at all, and the shop is for nothing!

Even if the daily turnover is calculated at a minimum of 6,000, he can earn 180,000 a month.

With this income of 180,000, he only needs to bear the monthly salary of employees, electricity bills, rent, etc., and these add up to less than 50,000 to 60,000!

In other words, this Internet cafe can at least provide him with a net income of more than 100,000 a month!

But it’s just five days of system subsidy. It’s better to upgrade the system as soon as possible, increase the daily subsidy, and come quickly, and it is more stable and risk-free... Cao Xingyu mumbled in his heart: "It seems that completing the task is the most urgent task. what!"

"I probably know the basic situation, Manager Liu, let me ask you a question." After a pause, Cao Xingyu said to Liu Ting: "How do you think we can improve the experience of our Internet cafe customers and their satisfaction after consumption? ?"

"The experience of entering the store and the satisfaction after consumption?" Liu Ting was stunned. She thought that the new boss would ask her how to increase the daily revenue of the Internet cafe or similar questions, but she never expected that the other party would ask. Such a weird question, what the **** is this? This is completely out of routine!

"What's wrong, is there any problem?" Seeing Liu Ting froze, Cao Xingyu asked, knowing that he still has some expectations for Liu Ting, after all, she has so many years of experience in the Internet cafe industry.

"No problem, I'm thinking." Upon hearing this, Liu Ting quickly recovered and responded.

Since President Cao can ask this question, it must have his deep meaning, and it is likely to be a test for me... Liu Ting muttered in her heart and began to seriously ponder this question.

Improve the experience of customers entering the store, which can actually increase the viscosity of the customers and make the new customers become mature customers...

Satisfaction after consumption is the same. Only when customers are satisfied, will there be the next time, the next time...

In the final analysis, the inner core of these two problems is actually to increase the customer's return rate. The root of the problem is actually to increase the profitability of Internet cafes!

I didn't expect that President Cao looked very young, but this question is very sharp!

is still very good!

Fortunately, I realized it!

Cao Xingyu doesn't know that Liu Ting's inner drama is so rich. He is not in a hurry and waits patiently. To him, who has no experience in operating an Internet cafe or shop, Liu Ting's opinion is very important.

after a moment.

I saw Liu Ting open the mouth and said: "The experience of entering the store, I think it is nothing more than keeping the store clean and tidy, and always cleaning up the garbage in the store. As for the satisfaction after consumption, I think the main core point is ours. In terms of service, as long as our service is in place, customer satisfaction after consumption will naturally increase!"

"It makes sense." Cao Xingyu nodded slightly, agreeing with Liu Ting's answer. After thinking about it, he said, "In this way, we will increase the number of cleaning and service personnel by 4 employees first. You will be responsible for the recruitment. At the same time, we must also inform all employees to improve their service attitude, it is best to keep them smiling at all times. Then we will collect the opinions of the guests, you go to the webmaster and ask them to ask when they help the guests activate ask."

"Recruit 4?" When hearing this number, Liu Ting frowned unconsciously: "Based on a salary of 2,500 per person, the monthly cost of our Internet cafe will increase by 10,000. Mr. Cao, the cost will be increased. Wouldn’t it be too high? How about I first train the existing employees to make them more active, and then give them a bonus every month. I think that as long as they add one or two hundred per month, they will be full of motivation. . And for Mr. Cao, the cost to pay is a little lower."

"Cost is not something you should consider!" Cao Xingyu waved his hand domineeringly, and then said lightly: "You just do what I said. But the bonus you said is OK. In this way, you notify all employees to let them Improve your service attitude and give a bonus of 500 per month depending on your performance. As long as you perform well, everyone can get this bonus. If your performance is not good or there are customer complaints, let alone the bonus, just get out!"

"This..." Liu Ting was stunned, and was startled by the first half of Cao Xingyu's words. She was originally trying to save some costs for the sake of her boss. Whoever tried to persuade and failed, instead, she went according to 9 employees + 4 new employees. When calculating the bonus, an additional cost of 6,500 is added. Because of her current identity, Liu Ting couldn't help but speak: "Mr. Cao, as a result, our monthly costs will be higher, and that will reduce the net profit of Internet cafes..."

"I said, cost is not something you should consider!" Cao Xingyu emphasized again.

"Then... okay." Liu Ting pursed her lips, but she didn't insist, and she didn't want to leave a bad impression on the new boss the first day. At the same time, she realized that the new boss, even though he was very young, showed a hint of domineering, and... bold, a few words of effort, the monthly cost increased by more than 10,000...

This kind of Internet cafe owner who does not pursue better profits at all costs, she still ran into it for the first time.

But considering from her personal standpoint, this is naturally a good thing, because she also has a share of the bonus.

“If everyone’s bonus is really 500 per month, I believe everyone’s enthusiasm will be fully mobilized. At that time, there will be a significant improvement in service attitude.” Liu Ting confirmed with a face. In her eyes, there is no need to spend so much at all, just a bonus of one or two hundred is actually enough.

Only seeing the boss's attitude is very firm, she finally chose not to entangle these details, so as not to arouse the boss's disgust.

"What I want is everyone's enthusiasm, and I want to see the effect immediately." Cao Xingyu nodded and exhorted: "Okay, you go and work first. The things I said must be implemented within today."

"Okay." Liu Ting nodded, got up and left.

I don’t know if such a measure can be effective. I feel that the system upgrade shouldn’t be that simple. I just can’t think of other measures besides this. Let’s collect the opinions of the guests first. Maybe some of them can provide some valuable opinions. .. Cao Xingyu thought about it in his heart. UU reading

Later, after ordering Liu Ting to arrange those things, Cao Xingyu, who had nothing to do, simply found a machine to play the game. There were two scheduled interviews this afternoon. Of course, Cao Xingyu will not go again at this moment. He still politely called the corresponding company, and euphemistically expressed his idea of ​​canceling today's interview.

...

At night, Cao Xingyu, who had spent a whole day in the Internet cafe, returned home.

Before leaving the Internet cafe, he saw that Liu Ting had recruited new employees and was conducting relevant training for them. He was quite satisfied with the efficiency of this work.

Of course, jobs that are not demanding such as service staff are easy to recruit, and there is an extra 500 bonus each month, which is quite attractive, and it is not surprising that people can be recruited quickly.

At this moment, Cao Xingyu was lying on the bed in his small single room, staring at the clock on the phone screen, and he was also curious about how he would receive the system's daily cash subsidy.

When the time on the phone screen skips 11.59.

The sound of the system in his mind came as expected.

"

Ding! System settlement today:

The current host is involved in the business circle: 1 ordinary level (20000).

The current host has [entertainment industry] shops: level E (base 1000), the number is 1.

The final cash subsidy on the day is: 20000+1*1000=21000.

"

Along with the sound of the system, a short message was uploaded from Cao Xingyu’s mobile phone: "[China Merchants Bank] Your account 8189 was transferred to the account at 00:00 on October 10th, and the Chinese currency is 21000.00!"