"Find a place to talk." Yan Ge said.
The manager said in fear, "Yes." Young Master, please come this way. "
The little man did not follow, but stayed in the lobby to drink his tea.
Reaching the private room, Yan Ge stared at the shopkeeper with a sharp gaze.
"You did three things wrong today."
The shopkeeper poured him a cup of tea and put down the teapot. He wiped the sweat off his forehead and hurriedly said, "Please speak, Young Master. Please speak."
"Firstly, if there is a problem with a guest's health in the restaurant, regardless of whether it is related to the restaurant or not, a doctor should be called first." The saying that the customer is the ancestor is not for nothing. "
The manager said, "Yes, yes." "I am indeed …"
Yan Ge did not give him the chance to speak, "Second, if a customer makes a suggestion to any worker in a restaurant, no matter if they are sincere or not, they must act humbly, even if the guest is causing trouble without reason. Luckily, it was me today. Could it be that other people were suggesting that Manager Yuan request a doctor? Could it be that Manager Yuan had the same attitude as before? Anyone who enters the restaurant will be a customer of the restaurant. Even if he just came in to watch the show, he might become a guest of the restaurant in the future. "
"The young master's teachings are correct." The grocer's head drooped even lower. Even though this young master was young, his aura was very strong.
"Third, the response to sudden situations. No matter what happens, the premise must be 'to make the guests feel comfortable and satisfied'. For example, in today's matter, a lot of guests have left in a panic. What you need to do is to let them feel at ease, and not just to dry emphasize that the food in the restaurant is definitely not a problem. "
"I will definitely pay attention to it in the future." Manager Yuan quickly said.
Wan Xiang listened intently, as if she was thinking of something.
Gao Feng's eyes were filled with surprise.
Yan Ge drank a mouthful of tea and replied slightly slowly, "Show the account book to me."
"Yes."
After Manager Yuan left, Wan Xiang couldn't help but ask, "Young master, this shopkeeper has brought so much trouble to the restaurant, why are you letting him go just like that?"
Yan Ge said: "Otherwise what? Since his father and big brother were looking for him as a manager, this person definitely had something good to choose from. Furthermore, there was no one who could replace him now. We'll have to wait for father and brother to meet before we can know the specifics. "
Not long later, Shopkeeper Yuan walked in with a few account books.
"Young master, all the accounts up to today are here."
"Yes." Yan Ge picked up the latest book and flipped through it, "Pen and ink, please."
For the sake of the convenience of the guests, Wan Xiang brought the Four Treasures from the study rooms to each room.
Yan Ge used his heart to calculate the accounts, occasionally writing down a number on the paper and randomly checking ten accounts, but he did not find any problems, so he nodded his head and placed the account book down.
"How is the recipe kept?" Who will keep it? "
Manager Yuan said, "Except for the four different meat dishes and two different vegetarian dishes that are released at noon and at night three days before the restaurant is opened, one new dish is always released every two days after that. Young Master Yan would tell the dishes to Chef Song and Chef Liu one day in advance. Each of them had their own small kitchen to cook special dishes. They were the only two in the kitchen who had a handle on the specialties. "Even I don't know the recipe."
Yan Ge did not ask him if the two cooks were reliable. Yan Xiaojing and Yan Su had asked for the chef seriously, and asking the owner if they were reliable was equivalent to suspecting his father and brother in front of outsiders.
Yan Ge returned to the original topic, "Today's matter will definitely affect the Immortal Residence to a certain extent. Shopkeeper, have you thought about how to save her? "
The shopkeeper sighed helplessly, "I think of two ways, either to introduce a special dish in advance or to lower the price appropriately to attract customers."
Wan Xiang secretly nodded and felt that it made sense.
Gao Feng stood by the side with his arms crossed, thinking that there were two possible ways.
Yan Ge waved his fan, and shook his head: "Not appropriate. Immortal Residence was originally a high class restaurant for rich people who spend a lot of money. Since these customers were willing to spend so much money, why would they care about the tens of gold or several silver taels that you give them? [As for another special dish, it is too late to find Young Master Yan?]
Hearing his analysis, the shopkeeper immediately became anxious, and he started beating his head and stomping his feet, "This!?" Then what should he do? Immortal Residence cannot be destroyed in my hands! "
Yan Ge put down his fan, glancing at him calmly and sternly, the corners of his lips raised, "Seeing that you are truly worried for the restaurant, this young master will help you again."
He picked up the pen and wrote down a new recipe. Fragrant pork chops.
"For the guests who come to eat in Immortal Residence three days later, each table will be gifted with a fragrant pork chops and only one dish. At the same time, you have to tell the guests that this dish will never appear on the table of Immortal Residence in the future, nor will it ever appear in any other restaurant. "Don't ask about anything else."
The shopkeeper tactfully did not ask and thanked him profusely, "Many thanks, Young Master! Yuan An will always remember today's saving of lives. "
"As for the rest, go figure it out for yourself." Yan Ge opened his fan with a "Hua" sound and stood up to leave.