The manager's face was like a card of cards, dead on the floor, more frightening than ever, as if something dark had invaded the body.
"Shut up and stop fighting. The others quickly took the things down, and the two men who had touched the broken things stayed behind. You are responsible for what you do. Play and frolic at work, that's what you have to bear The manager said, pointing to the box on the ground, her heart must be more panic than anyone.
She tidied up the collar of her suit, looked as if she were dying and picked up her mobile phone.
"Miss Bai, something happened to your luggage in the process of transportation, because our staff accidentally broke the contents of one of the boxes. You may need to come and confirm it in person." When the manager said this, he was terrified. It seemed that his career was over here. He offended such an important person and failed to handle such a simple and simple matter. What qualification can he have to be a manager.
Bai Yan Ran was silent for a while, and said with a smile to the manager at the other end of the phone. "It's OK. It's not that everything in my suitcase is valuable. Besides, those things are not worth much money. Don't make a fuss. Just break them. It's not a very important thing. Don't worry about it. What's more, if you don't break it yourself, don't punish the employees. It is estimated that all of us make such mistakes unintentionally. "
Bai Yanran's reaction is very unexpected, according to the truth, such a big lady should be bad tempered, and a pair of their own cattle roar to the sky.
But Bai Yanran is on the contrary, she did not get angry about this matter, and even did not have a trace of angry feeling, that kind of calm attitude suddenly made the manager very uncomfortable.
Because the manager usually meets the guests who are mean and mean. If the guests' things are damaged by the staff, the guests will definitely claim compensation from the hotel. Of course, the employee will also be reported and dismissed.
This kind of situation is very common in the hotel, so the manager is used to it. This is why he pays so much attention to the luggage check-in problem. Not only because these boxes contain some valuables, but also because Bai Yanran is the successor of Bai's group, there is a great possibility that Bai Yanran will become the top boss of these hotels in the future, although he will not It is directly under the jurisdiction of this hotel, but after all, the hotel belongs to her name.
In front of such a high-ranking lady, the manager naturally wants to make a good performance, but today's such a big one, if the hotel manager knows, it can't blow the pot.
The manager felt numb when he thought about it. He felt that he was not far away from being fired. He offended important guests and would leave sooner or later.
"Miss Bai, it is our staff's responsibility to damage your things. It is the responsibility of our whole hotel. Even if Miss Bai doesn't investigate, we will certainly punish these employees. Because they didn't do what they should do in their own positions. And even screwed them up. " The manager said these words without hesitation, although he was very sorry on the surface, but also looked very afraid.
But my heart has been happy for a long time. I thought it would be very troublesome to deal with this matter. If I could not do it well, I would lose my job. But seeing Bai Yanran, I just don't want to worry about it. The eldest lady has the tolerance of the eldest lady. These little things seem to be completely ignored.
"I'm going to get on the plane soon. I'll make a list of the things in that box and give it to your hotel souvenirs. It just feels like I'm here." Bai Yanran's appearance sounds very happy, it seems that the journey back home has been impatient.
"Thank you very much, Miss Bai. We didn't have time to apologize to Miss Bai for this mistake. I'm really sorry." The manager was full of thanks. He said something incoherent. He didn't know how to express his gratitude.
He carefully opened the box, the box is full of debris, colorful spread on a piece of red cloth, quite a bit of artistic feeling.
"You are lucky, Miss Bai said. It doesn't mean that you have no responsibility. The hotel will punish several of you, and you will be given private time to mow the lawn every day for a month. This is my requirement." The manager talked about the punishment to the small employees who failed. In fact, the punishment was not a punishment at all. Compared with the valuable broken vase, it was a bit exaggerated.
"Is that true, manager? Don't we have to get fired? Did I hear you correctly Originally squatting on the ground has been crying for a long time, a girl suddenly stood up, like a person who has been extremely sad, suddenly found the hope of life.
Originally, for ordinary employees, they would deduct a month's salary for doing a small thing casually, and then live a busy life for a month, even if it was in vain. But this time, because Bai Yanran didn't care about this matter, that is to say, in addition to the people that these people saw, we didn't know what happened at all It's a matter of concealment."Mowing the lawn, that's great. I'll trim it well after work, and I'll come to work earlier in the morning to take care of the lawn." The two small employees nodded their heads one after another, not only did they not get paid, but also did not have to be fired. This kind of thing is simply too happy.
"Miss Bai is so kind. I broke her precious treasure. She didn't even mean to care about it. If other guests would argue, they would sue me in court and ask me to compensate. But it's normal for me to compensate. Who told me to break this thing Another small employee said these words, her heart is actually very happy, but on the surface of calm.
Everyone's heart is carrying their own share of gratitude to Bai Yanran. An antique may be impossible for everyone to make money all his life, but for Bai Yanran, it's just a normal toy. It's just that when interest comes, you can buy it and put it around at home. Maybe you can go home and forget about it. Maybe you don't have any.