Chapter 629

Hou Liang and others didn't hurry to talk after squeezing in, but just looked at it.

The merchant is the hall manager of a clothing store. A woman who is less than 30 speaks very fast.

It was a middle-aged man and woman who quarreled with the merchant. The woman was heavily makeup and the man was rude and unreasonable.

Listen to the merchants' meaning that they have returned goods three times in a row, just deliberately looking for trouble, otherwise they won't quarrel. This is too much to be bullied like this!

Hou Liang looked at these two people. It seemed that the merchant was right. He came to look for trouble, so he must have been sent from the opposite side.

Before Hou Liang and Yundan went to the provincial capital, these people began to attack the deliveryman. Hou Liang exposed their plans and beat some people. They knew that this road was not feasible, so are you looking for trouble again?

If there are fights in the mall all day long, the impact on the mall will not be small after a long time. Hou liang thought about it and had an idea. He immediately came out and said, "we mall can't quarrel with customers, but we'll give them back."

The store manager knew Hou Liang. Seeing that it was general manager Hou who spoke, he didn't say anything, and angrily returned to this person.

This man and woman still have some unfinished looks, but they have already returned the goods, so it's not easy to find trouble again. They can only leave with hatred.

At this time, the store manager said, "President Hou, I suspect these two people are looking for trouble. I saw them a few days ago and looked for trouble in the next store."

Hou Liang nodded and said, "let's talk in the office. Don't affect everyone's business."

The store manager was slightly stunned and soon followed Hou Liang and others to the office.

Hou Liang then asked, "how many times have these two people come?"

The store manager nodded and said, "yes, not only here, but also in other business places. Not only the two of them, but also some people come. This unpleasant thing often happens to everyone these days. Everyone abides by the rules of the mall and doesn't get angry with these people, but it's also too deceptive."

It turned out that someone came to look for trouble these days. It was not a group of people. Everyone felt a little strange. This kind of thing had never happened before. Some businesses had to talk to general manager Ge Honglin. I didn't expect to see a group this morning. If Hou Liang and others hadn't seen it, everyone would also come.

After hearing this, Hou Liang nodded again and again. After thinking for a while, he said, "the reason why I did this this morning is also purposeful. It's not difficult for you. Some people come to look for trouble, but we need to show evidence. It's useless to rely solely on the monitoring head of the mall. We need to record it ourselves."

The store manager was stunned: "shall we record it?"

Hou Liang nodded and said, "yes, you can record the process directly as evidence, and don't quarrel with them. You must have a good attitude, be patient and meticulous, and come directly to the manager. We will deal with these things."

After hearing this, the store manager also understood Hou Liang's meaning. He wanted to make things clear and help everyone deal with these people. He nodded and promised, and soon left.

Hou Liang then said to ge Honglin, "Uncle Ge, this is another trouble maker from the opposite side. If you want to affect our normal business order, you should immediately convene a meeting and tell everyone what I mean. We can deal with them only if everyone has evidence."

Ge Honglin also nodded and said, "I'm going to do it now, but what if there is evidence?"

Hou Liang said with a smile, "they are playing tricks and want to provoke us. In case of conflict, we will have a reputation of bullying customers. If there is any consumer association, or get it online, which will affect our reputation, we can't be fooled by them. I'll deal with it myself."

Ge Honglin understood Hou Liang's meaning. In fact, he had long known that it was the opposite side that played tricks. Their competition was on the one hand, and playing tricks was also another means. He had never been honest.

It's broad daylight at this time, and it's not good to hold a meeting. We can only let everyone, especially some big businesses, come to a meeting and convey the spirit.

Qi Mei couldn't help but ask, "Hou Liang, what else can we do even if we get the evidence? We can't tell which one is the customer and which one is their trick?"

Hou Liang didn't think so. He smiled and said, "Meimei, you can rest assured that we can distinguish them. As long as we clean them up once, we won't come again. Is it reasonable to travel all over the world!"

Qi Mei doesn't know what else to do about this kind of thing, but Hou Liang has a lot of ghost ideas. Qi Mei knows it, so just wait.

Hou Liang also called Zhao Yuqi and asked him to come over this afternoon. He had something to help.

Zhao Yuqi hasn't contacted Hou Liang for a long time, but the relationship is very good. Speaking of it, he first met Qi Mei, who also knew him. He knew that Hou Liang was going to make an article in the media, so he chatted with Zhao Yuqi.

At more than four o'clock in the afternoon, it was still the store manager in the morning who came with the couple, but it was still noisy.

Hou Liang looked at the store manager. The store manager didn't quarrel with the two men. He nodded secretly, indicating that the video had been obtained.

The rude and unreasonable man looked at Hou Liang coldly and said, "boy, you're the manager? It's nothing serious. I'm going to give you a refund today, or it's not over!"

Hou Liang was not angry either. With a faint smile, he asked, "are you sent by Shi Wendong?"

The man was stunned immediately, and then clenched his teeth and said, "boy, don't talk so much nonsense. I don't know Shi Wendong. Can I quit?"

Hou Liang also said firmly, "don't retreat, you want to go if you have any way! That's my attitude!"

Yun Dan also said aside, "if you want to fight, you are not your opponent. You will be put down immediately. Believe it?"

The man also sneered, "well, we won't believe it. Today, we'll find a place to reason. Wait. If you don't hit me later, you're a grandson!"

Hou Liang said with disdain, "if you have this attitude, no matter where you find it, you are not afraid of you. If you want to fight for a while, you will have a taste of it!"

The man looked at the woman, showing a sneer, turned around and went out.

Hou Liang smiled and said to the store manager, "OK, this matter has nothing to do with you. Stay with the video. They will come in a moment. Wait for the newspaper tomorrow."

The store manager didn't know what Hou Liang meant, so he left the office with a smile.

Hou Liang then arranged for Zhao Yuqi to make a video and told Yun Dan not to fight. If they took the initiative to hit people, they also avoided the matter, and this matter could not be solved by fighting.

Just after the arrangement was finished, the business was about to close. The couple came in with a few people, pointed to Hou Liang and said, "it's him, and he said he wanted to hit people! If you don't care, I really want to hit people, and I can't let them go today!"

Zhao Yuqi had already recorded it on the side, which was arranged by Hou Liang.

Hou Liang also stood up at this time and said with a smile, "it's you! You're back? Hasn't that matter been solved yet? I've told the merchant to refund it to you?"

The couple was immediately stunned. Unexpectedly, Hou Liang changed his attitude in such a short time, which was quite different from that just now. Instead, he seemed to have gone too far, and hurriedly shouted, "boy, don't play tricks with me, it's you!"

Followed by several people also looked at the big man, with a confused look in his eyes. Then he looked at Hou Liang and asked, "are you the manager of the mall?"

Hou Liang nodded and said, "yes, my name is Hou Liang. Please sit down. Who are you? You weren't called to fight? It's easy to say that our mall adheres to the principle of customer first and will never fight with customers. All of you, sit down."

These people also looked at each other, and all sat down. The one who took the lead was less than 50 years old. Looking at Hou Liang, they said, "manager Hou, we have also heard of you, the boss of this underground Central Mall. We are from the Consumer Association, and my surname is Wang. Today, we received a customer complaint, saying that your attitude is rude and unreasonable, and you have to beat people if you don't return goods. Is that so?"

Hou Liang smiled and said, "this is really an injustice. How can we not return the goods? Do you think we want to beat the customers?"

The man was also angry and shouted, "don't listen to him. Just now, he was rude. He changed in such a short time. He was acting!"

Hou Liang also pretended to be helpless and said, "if you say so, I can't help it. The whole story is like this. You can have a look first."

Hou Liang immediately played the video just now and the video of two people coming to look for trouble in the morning.

In the video, the waiters in the clothing store are all kind-hearted, but the couple are rude and unreasonable. It is clear that they have damaged the goods and have to return them. If they don't return them, they will beat people.

Director Wang and several others all looked at each other and the couple. Then they said to Hou Liang, "if you say so, you don't want to beat people? There is no such thing as selling fake goods to deceive people?"

Hou Liang shrugged and said helplessly, "what we open a mall is to serve the public. How can we deceive people? There is no beating people. But there are many customers, and there are all kinds of people. We are also very helpless. If not, we will return the goods even if they are damaged. As I said just now, I don't know why they don't implement it."

Ge Honglin also said helplessly at this time: "Alas! In fact, the merchants are also very helpless. This kind of thing is obviously a matter of losing money, and no one wants to do it. But since President Hou said that even losing money will be refunded, I'll go to them now."

Ge Honglin also understood Hou Liang's meaning, turned around and went out to find the store manager.

Hou Liang was also deliberately angry with the two people at this time, winking at them. Naturally, director Wang and others couldn't see it.

That big man is here to find trouble. Today, Hou Liang finally came forward and said he wouldn't give it back. He even wanted to hit people. Now go ahead. The people of the consumer association have also come. How did you know that Hou Liang is this boy?

The man was so angry that he immediately shouted, "you're still fucking winking. Where's the arrogance just now? Aren't you going to hit me? Come on?"

The big man said something and walked over to Hou Liang, looking like he was going to do it.