A man in his thirties and sixties echoed:
"yes, Mr. Ye, Xiao Zhou is right. Lanxin villa can't compare with Miss Lanxin in these years. I came to Lanxin villa when I was twenty-four years old. It has been ten years. I am one of the few old people who have experienced the times of Miss Lanxin and lengmin Compared with boss LAN Xinlan, lengmin's boss is nothing. Lengmin's ability to keep up with her work is fairly good. She has some management skills and works diligently, but she has a disadvantage. She has a small pattern, and lacks the ability to seek stability and innovation. Unlike boss LAN, she has a big pattern, has a long view and can keep up with the development of the times. "
"Over the years, Leng min seems to have managed the villa in good order, but the business is getting worse every year. If it wasn't for the good foundation laid by Miss Lan Xin in her early years, Lan Xin villa might have closed down long ago. Therefore, Mr. Ye, Lanxin villa already has thousands of warehouses and hundreds of holes. I'm afraid - ah. "
With a sigh, the man expressed a lot of sadness, and other people bowed their heads. They must have seen all these problems in their eyes. Lanxin villa is getting worse year by year. Even without lengmin, it's estimated that the villa won't last long. It's only a matter of time before it goes bankrupt.
Leng min's cutting off the capital flow of Lanxin villa is just an introduction. It's just a stab in Lanxin villa. It's not fatal. The most fundamental reason why today's Lanxin villa is so vulnerable is due to its lack of strength.
The stormy Lanxin villa has long lost its former style. Now it is faced with rising raw material prices, rising labor costs, and other huge expenditures. However, the source of customers is becoming less and less. The income can not make ends meet, or the income is just enough to make ends meet. It is inevitable to go bankrupt without seeking change.
Most of them have been with Lanxin villa for many years. This is their home. Many employees have been living in the dormitory of the villa staff. Once they are asked to leave here, they really can't bear it.
I know their mood. They will be tired of staying in a place for a long time, but they will be reluctant to leave when they really want to leave. Everyone has a nostalgic mood.
Lanxin villa is not only a farm paradise, but also their home, everyone's home.
Once the chatterbox is opened, other people will no longer keep silent. One by one, you and I will express their feelings for the villa and say something about the problems they think the villa is facing.
These opinions are very valuable. I asked Xiaolian to write them down one by one. By the way, I forgot to say that I have promoted Xiaolian to be my assistant and general manager's assistant. Xiaolian is still in a daze.
I'm not afraid of problems. I'm afraid that if I can't find problems and feel good about myself, I think it's a peaceful and prosperous time, then it's dangerous.
I am very satisfied with everyone's performance today. In fact, everyone in his heart hopes that his company will benefit well. Only when the company is good, can he follow suit. We all know this truth.
But once the company's leaders make a fool of themselves, appoint people on their own, and only think about the people they are close to, regardless of the life or death of others, then the hearts of the employees at the bottom will be dispersed, and there will be no passion and motivation for work, then these negative things will be brought into the work. If the work can't be done well, the service can't keep up, the customer experience can't keep up, and the customers will come to patronize Is that right?
How can the villa operate without customers?
Watching these employees speak enthusiastically and actively think of countermeasures to deal with the crisis faced by Lanxin villa, I suddenly seem to understand something:
why was Lin Manxue able to manage such a big company when she was young? On the one hand, her ability is, on the other hand, she knows how to win the hearts of the people, concentrate the strength of the employees, and compare with others For example, I fell in love with her charm at that time. I followed her wholeheartedly and couldn't get rid of her.
Lin Manxue is really a rare talent. Ten years ago, she founded Manxue company and soared to the sky. She was dismissed by Xu Mengyao when Manxue company was the most prosperous. A few years ago, she went to Hangzhou alone and built a Manyu studio again with her own strength. It's incredible to think that she developed the studio to such a scale in just a few years.
This is not by chance, but by necessity.
Lin Manxue has a kind of temperament. She does not admit defeat. She is talented and treats her employees equally. Moreover, she treats her employees much better than her peers. Therefore, her employees follow her with a sense of security and pride. They are proud of her, the snow company or the Manyu studio. A boss with cohesive appeal like her is dedicated to the work of the three armed forces Company and customer service, what else can't be done.
I got inspiration from man Xue, learned this and used it all my life. I decided to follow her example in running Lanxin villa. I believe I can do a good job and restore Lanxin villa to the most glorious era of Lanxin, even better than her.
All of a sudden, I had faith, which I had never had.
After a heated discussion, we summarized several points. At present, the major problems faced by Lanxin villa are as follows:
first, lack of funds. The only financial person left behind told you that there are only more than 9000 yuan in the book of the villa, less than 10000 yuan of working capital, and they still owe money to more than 20 suppliers of raw materials. They stopped supplying goods to Lanxin villa as early as a week ago. Without funds, there will be no raw materials for cooking, and even the supply channels of game to attract customers will be cut off. Without these things for entertainment, the gold lettered signboard and features of Lanxin villa have long existed in name, that is, how can an ordinary farmhouse attract customers.Second, there are few customers. In recent years, the tourist source of Lanxin villa is less and less. In the past, many old customers have been accumulated by word of mouth. But in recent years, innovation can't keep up with old customers, and they are tired of playing and eating. In addition, there are more than ten farmhouses not far ahead. Although the scale can't be compared with that of Lanxin villa, they have their own characteristics and many diversions, and there are few new customers, which can be ignored.
Third, the management is chaotic. Leng min, the former general manager, was cronyist. In the lobby, one of the most important parts, he had two people of his own. One was Bian Yinqiang, the manager of the lobby, and the other was Shen Chen, the deputy manager of the lobby, not to mention the financial department, the purchasing Department, the marketing department and other departments with enough oil and water. Her arrangement has affected the enthusiasm of the employees. Lanxin villa belongs to everyone, not lengmin. She is responsible for all the important departments. Besides, these people only get high wages and don't work. For example, Bian Yinqiang often doesn't see anyone for several weeks and doesn't deal with anything. He only knows how to call the employees and ask them to pay for their own work. It's because of him It's only by doing a few things blindly that the whole hall is in a mess and people's minds are not at ease.
Fourth, the dishes are old and lack of creativity. A dish once served is called fresh. Can you make the guests eat it for several years without nausea? An employee told me that many dishes on the menu were pushed out a few years ago, but they haven't been updated. When the guests saw the menu, they frowned and looked disgusted. Not to mention the guests, even the chef was about to vomit. Regular customers usually come here to catch game by themselves, and only eat those game. The rate of ordering other dishes is not high at all. This is a very important issue. If the customer experience is not good, they will not patronize again. Isn't that pushing the customers out?
……
Of course, they raised a lot of questions, far more than the above four. Each of them is very insightful. I will not repeat them one by one here, but only select a few relatively important questions.