Shen Dapeng took a deep breath, and a sharp look reappeared in his eyes.
If you want to be cruel, don't look at who he's facing?!
I am now the operation director of Wanhai Plaza, but in fact, I am the actual chairman of Wanhai Plaza. Zhu Yuanfeng seems too young to compete with a chairman!
Shen Dapeng has long had a good view of Zhu Yuanfeng. He is in his position but does not seek his affairs. Can such a person manage a square well? Sooner or later, the income of the square will be eroded by such people.
If Shen Dapeng hadn't thought it was inconvenient to expose his identity, I'm afraid he would have fired Zhu Yuanfeng.
But now that the other party has forced himself to this step, Shen Dapeng has to change his original idea. It is normal to get rid of Zhu Yuanfeng at this time.
But guess belongs to guess. Everything still needs enough evidence. We have to find a way to collect some evidence. This is what we should do at present.
For the sake of the overall situation, at this time, the most important thing is to deal with the headache of consumer trouble first. Otherwise, if you ignore it, the bad impact will continue to expand, which is very fatal to the reputation and sales of the square.
Shen Dapeng thought calmly for a moment, then quickly walked to the square, glanced at Li Bing, "go and have a look."
When Li Bing heard the speech, he quickly nodded and walked in behind Shen Dapeng.
The group of consumers also chattered around the security guard, and the security guard was obviously helpless and couldn't get away. It was useless to explain. Seeing Shen Dapeng coming, they immediately brightened their eyes and looked at Shen Dapeng for help.
"Director Shen, you can count it. Take a look. They hold me. What do you think I can do?"
The young security guard shouted hurriedly and explained to the angry consumers, "no, the person in charge is coming. You can reason with him."
The group of consumers quickly turned their eyes to Shen Dapeng and Li Bing because of the words of the young security guard, and looked at them with suspicious eyes.
"I'm Shen Dapeng, the operation director of Wanhai Plaza, who specializes in the management of shops. If you have anything to tell me, don't embarrass our security personnel."
Shen Dapeng walked to the front of the crowd, stood still, smiled and greeted everyone.
This group of consumers seemed to believe Shen Dapeng's words, quickly released the security guard and surrounded Shen Dapeng in the middle.
"Director of operations?" One of the middle-aged men looked at Shen Dapeng angrily, "can you handle it?"
Li Bing on one side knew that these consumers were not easy to provoke. Afraid of losses for Shen Dapeng, he hurried forward and explained with a smile, "yes, he is indeed the operation director of our square and can help you deal with the things you encounter. Please don't worry. Come one by one, and we will give you a satisfactory result."
Li Bing's words somewhat calmed the anger of these consumers present. Another young man then said, "since you can handle it, we believe you. Now that we have bought these fake goods, what should we do?"
"Yes, we all bought fake and shoddy products. Now the merchants are closed and run away. We can only find your square. You should give us an explanation."
"The magnificent Wanhai square, under the banner of genuine products, openly sells fake and shoddy products. Isn't it too decent?"
"Don't be afraid. They don't handle it in the square. Someone will speak for us. I've called the TV station. They'll send someone later."
For a time, those consumers shouted again, causing other consumers shopping in the square to stop one after another.
Shen Dapeng smiled and waved to everyone to stop talking. After everyone's voice slowly weakened, he continued: "I Shen Dapeng promise you that I will definitely give you a satisfactory treatment result, but the premise is that I have to understand the situation first, don't I?"
Speaking of this, Shen Dapeng looked at the shopping customers around him. "It's not appropriate for everyone to stand and talk like this. Why don't we go to our conference room and let everyone drink water and rest their feet. Let's talk about specific things?"
At present, when the square is in normal business, there are not a few people who come to shop. If these consumers are allowed to make noise again, the impact on the square can be imagined. Therefore, Shen Dapeng thought of asking everyone to talk in the conference room.
Shen Dapeng's amiable attitude made most consumers feel much better, and some consumers also gave Shen Dapeng praise.
"Director Shen is right. We've been tossing around here for so long. It's better to go to the conference room and have a rest. It's just enough to keep our spirits up. Tell me about it, isn't it? Let's go with me. "
Li Bing quickly followed Shen Dapeng's words and greeted everyone to go to the conference room with him.
"What the director said is reasonable. Let's go."
"Yes, I have been standing for such a long time. It's time to take a break and drink. Let's go together. I don't believe so many of us. I'm afraid they'll play any tricks?"
"Yes, yes, let's go together and say it well. If they don't give reasonable treatment results, we'll stay in Wanhai square today."
Dozens of people whispered and followed Shen Dapeng and Li Bing towards the conference room.
The conference room in Wanhai square was very large, and it was more than enough to accommodate these dozens of people, so when everyone was seated, Shen Dapeng motioned Li Bing to call several girls from the reception department and pour a cup of hot water for each of these consumers.
After everyone calmed down, Shen Dapeng, sitting in front of us, said with a smile: "first of all, on behalf of the company, I deeply apologize for your unpleasant shopping experience!"
Shen Dapeng said, stood up directly, looked at dozens of ordinary consumers present, and then bowed deeply.
This time, not only the dozens of consumers were moved and stunned, but even Li Bing, who was sitting on one side, looked at Shen Dapeng with surprised eyes, which seemed a little incredible.
Shen Dapeng was the operation director of Wanhai Plaza, but he was able to lower his body and sincerely apologize to these consumers in front of him, which really surprised Li Bing.
But soon, Li Bing also figured out that Shen Dapeng did this to solve things, rather than choose to avoid. Such a spirit of courage to bear shocked Li Bing's heart and admired Shen Dapeng more.
At the same time, the whole conference room was silent.
Perhaps, like Li Bing at this time, these people did not expect that an operation director would sincerely apologize to his victims!