Shen Dapeng straightened up behind him and looked at the crowd below again.
"As a well-known Wanhai square in the local area, such a thing has occurred, which not only infringes your consumption right, but also reflects some loopholes in the management of our company!"
"As the operation director of Wanhai Plaza, there are great deficiencies in my personal work. I apologize to you again!"
With that, Shen Dapeng bowed deeply to the crowd again.
For a moment, the quiet meeting room suddenly whispered and people talked about it one after another.
"This young man is nice and sincere!"
"There was an accident. There was no one in Wanhai square to explain. Who would think that this operation director should take the initiative to bear the error? I felt very comfortable at this point."
"For everyone's experience, I listened to my colleague and learned something about it." Shen Dapeng said, pointing to Li Bing, "I know everyone has a stomach of grievances. Now I give you enough time. You can talk about what's going on."
Shen Dapeng's polite attitude made most consumers have a good impression of Shen Dapeng. As soon as he finished his words, the crowd suddenly quieted down, and no one spoke first.
"Well, in order to let everyone speak freely, let's take turns and start from the first row."
Li Bing hurriedly asked everyone to start in order. Only then did these consumers say their experiences one by one.
From what these consumers say, it is all because the two newly settled businesses sell fake and shoddy products.
The first one is selling small household appliances. At the time of audit, they were all genuine products with formal product certificates, but they didn't open the door for a few days. In the name of low-price promotion, they attracted the attention of some consumers. Under their inflammatory promotion words, these consumers bought some small household appliances.
However, it didn't take a few days to buy it back. Either there was a problem with the circuit or the home appliances burned down, or it couldn't achieve the expected effect. Some electric rice cookers couldn't even cook porridge when they bought it back, so they couldn't use it at all.
Another one sells fashionable snacks. At the beginning of the audit, the procedures were still complete, but who knows that these snacks sold are either expired food or do not taste authentic. They simply copy other people's authentic food, and some of them don't even have basic preservatives.
Some of these consumers found out early, so they did not cause further harm. However, some consumers suffered from nausea, vomiting, diarrhea and other symptoms after eating these snacks. They also went to the hospital to hang a bottle, which alleviated the symptoms.
After listening to everyone's narration, Shen Dapeng frowned more and more.
He did not expect that the practices of these two businesses should be so despicable, let alone that their actions have caused such great harm to these consumers.
Small household appliances are all kinds of small faults. If a big fault causes an accident in the circuit, it will be big.
In addition, small snacks belong to food. Fortunately, these consumers don't have serious symptoms. If they eat in their stomach and have serious symptoms or even human life, let alone this business, I'm afraid the whole Wanhai square can't escape.
Now the impact has been very serious. If it causes human lives, the impact will be even more serious. Without paying for human lives, the whole square will be closed for rectification.
At that time, it will be open for business. The news of human life in Wanhai square is overwhelming. The business of the square will certainly plummet, and even face the risk of bankruptcy.
After the accident, the two unscrupulous businessmen ignored it and simply closed the door and ran away. How can this irresponsible practice not make people angry?
Shen Dapeng became more and more angry. He suddenly patted the table and stared at Li Bing coldly. "Can't those two businesses find anyone now?"
Li Bing was startled and nodded quickly after reacting. "Director Shen, those salesmen can't even find people. Before you came, I have called their person in charge respectively, but all the phones are off!"
"Shut down all?" Shen Dapeng frowned and looked at Li Bing incredulously.
"Yes, I called several times and turned them off!" Li Bing reconfirmed.
Shen Dapeng didn't speak. After thinking for a while in the low voice of the crowd below, he firmly raised his head and looked at the crowd below.
"Don't worry, today I Shen Dapeng want to solve this matter in front of everyone. If it can't be solved, I'll quit the operation director immediately!"
When Shen Dapeng finished word by word, the crowd at the bottom was silent, and then burst into thunderous applause.
"Well said!"
"This is the attitude to solve things, good!"
"Director Shen, you are a good guy. Just say this to you. I don't intend to let you lose more than ten yuan."
The last speaker was a middle-aged man with glasses. He looked very cultured.
Previously, he spent more than ten yuan to buy an electric razor from the merchant selling small household appliances, but he couldn't charge it when he took it back. He was angry, so he followed him.
Everyone was infected by Shen Dapeng's resolute attitude. The resentment accumulated in his heart gradually disappeared. At this time, his eyes were full of admiration and emotion.
"Don't talk. As the operation director, it's a mistake in my work. It's hard to catch up with a word. I Shen Dapeng did what he said!"
When Shen Dapeng finished his righteous words, he asked Li Bing to hand over the materials of the two merchants and read them carefully.
Zhu Yuanfeng found the two businesses. When something happened, Zhu Yuanfeng not only ignored them and asked himself to solve it, but also more strangely, the two businesses sold fake and shoddy products at the same time, closed the door and ran away at the same time, and couldn't contact at the same time.
The sign was obvious. Shen Dapeng took out the phone with a confused attitude and called according to the contact information of the two businesses.
As Li Bing said, both phones are turned off.
Shen Dapeng put down the phone and thought that since the two merchants were found by Zhu Yuanfeng, would you like to call Zhu Yuanfeng to ask about the situation.
But soon he denied the idea. Zhu Yuanfeng made it clear to himself, and must have thought out a set of words. When he called, Zhu Yuanfeng must have pushed two and one into five, leaving himself clean.
However, in such a situation, if you can't contact the merchant, how should you deal with it?
You can't keep dragging, can you?
There should always be a solution, otherwise, these consumers sitting at the bottom can't agree.