Chapter 286

The female customer looked at Jiang Wangshu, "are you in charge here?"

Jiang Wangshu shook his head, "I'm not, but I can help you feed back your questions to our leaders. You can rest assured that our big company won't run. Moreover, when our new products come on the market, we will pay a lot of money for the endorsement of first-line stars. If the company has the funds to publicize, it will naturally raise the product quality to the highest level. If you don't rest assured, you can take it with you The cosmetics you had at that time went with us to professional institutions for testing. "

Female customer white she one eye, "I don't tell you, I'll tell your leadership, call your leadership out to me, my face now become like this, later can't see people, if destroyed, you have to be responsible for my life, and I'm going to get married, if the face is not good, you don't want to live well."

The female customer used disfigurement to beat around the bush. The shop assistant and Jiang Wangshu didn't make any progress. She refused to provide the purchase notes or tell them when they came to buy them. If they were asked to check one by one, they would have to monitor. The workload was heavy and the time was delayed.

Without any useful information, Jiang Wangshu kept silent and said strongly, "this lady, you can't provide your purchase certificate and specific information at that time. We can't find it here, we can't help you solve the problem, and we can't be sure that you are the product you bought here."

The female customer was furious. "What do you mean, you mean I'm here to cheat money, right? There's something wrong with the products you sell, right? Look what you cover up, it's certainly not a serious company. What's the use of inviting stars? What do those stars dare not sell if they give her money? Since you deal with the problem in this way, let's let netizens comment. The eyes of the masses are bright. Let's all look at your ugly faces. "

The female customer took out her mobile phone and began to record the video. Even though she was no longer happy, she couldn't show it. She tried to maintain a smile on her face and repeated what she had just said, "this lady, we are sorry that you bought such a problem. We didn't say that we won't help you solve the problem, but you have to provide us with the purchase certificate at that time. If it's ours No matter which counter you go to buy things, if there is a problem, it's the same process when it's solved. "

The female customer couldn't listen to what she said. She said to her mobile phone selfishly, "friends on the Internet, have a look, have a good look. The cosmetics I bought here only took three days, and my face began to get red rash. They didn't admit it, but also said it was my responsibility. Let's have a look, this is what they call the big brand Service attitude. Please make it clear. When you see their products in the future, you must make a detour. "

A crowd of onlookers had gathered at the door of the counter. Jiang Wangshu asked the two clerks to go out and maintain order. He continued to communicate with the female customer, but the tone was stronger before, "this lady, fabricating rumors out of thin air is to pay legal responsibility. Do you know? We don't want to solve it for you, but you have to cooperate. If you don't cooperate, we can't confirm that you bought the product from us. We can't deal with it for you. You come and go around here, but you don't want to get down to business. Do you want us to solve it for you? How to solve it? Is it a direct loss or a return for you? "

The woman customer didn't listen to a word in the preceding paragraph. She heard the last sentence and immediately said, "lose money! This is the quality problem of your products. Of course, you have to lose money! "

It seems that she has been cheated. Jiang Wangshu is not polite to her. If she is unreasonable, she has to be reasonable. "Everyone's skin is different. Some people are allergic. No matter how famous cosmetics are, there are precedents of rashes on their faces. Naturally, our products are no exception, but there is an instrument in our counter to monitor them Whether you are allergic or not, our shop assistant will try it for you before you buy it. We don't deny that there is any allergy, but when you try again, once there is an allergic reaction, our shop assistant will tell you that you are not recommended to buy it, but you didn't try it when you bought it? "

The female customer was flustered, and then said, "I didn't measure it at that time. I didn't know until I used it when I went back."

Jiang Wangshu nodded, "in that case, well, I'll go back and tell our leaders that if you don't want to provide any evidence and want to be fair and just, then we can only meet in the court. You can't trust us, should you trust the court? The judge is fair and just. At that time, if the judge decides that it is our responsibility, we will compensate you without saying a word, and then make a public apology. Do you think this is OK? "

The female customer blurted out, "of course not! I'm... I'm here to solve the problem. I'm going to get married soon. If you want to fight a lawsuit, who knows how long it will be delayed? What if it delays my marriage? I don't agree. "

She laughed and suggested, "don't you want the netizen to help you judge fairly? We went to court, when the verdict came down, the netizens naturally knew who was right and who was wrong. "

The female customer was chatting and didn't speak. Jiang Wangshu didn't wait for her to recover, so she said, "since you don't have any opinions, I'll go back and tell our leaders. You can rest assured that our company is very efficient and won't delay you for a long time."The female customer watched her go out and ran after her, "you little girl, what can't you say? Don't take care of those who are threatening people. "

Although Jiang Wangshu had a kind smile on his face, his tone was indisputable. "The customer is God. How dare I threaten God? Don't you want to solve the problem? You have acquiesced to the suggestion I just put forward. I'll go back to our leader and ask him to help you solve it. We are in the cosmetics industry. The quality of our products is related to the company's name. We value the company's reputation more than anything. Going to the court is the best solution. "

The female customer stopped her from leaving. Jiang Wangshu looked at her, softened her tone and said, "what do you want?"

The female customer hemmed and hawed, pulled her aside and whispered, "in fact, I didn't buy that set of cosmetics from you. I bought it online. The people who bought it used it once or twice. I... I just want to be cheap, but it's also your product. You can't deny it?"