Jiang Wangshu jokingly said, "our products have never been available outside the counter, but they have not been sold online. Where did you buy them online?"
The female customer pointed to her, "you see, now you don't accept it. You search online. Duran's cosmetics are available on the Internet, not only those used by others, but also those with damaged packaging. These are cheaper than those at your counter. If you want new and unopened ones, they are also cheaper. The shopkeeper says that they are insiders of your company I bought it there anyway. "
That's interesting. "Our products are never sold on the Internet. At present, the only channel we can buy them is our shopping counter. However, what you said reminds us that we will find out what's going on. You can leave a number for me and I will inform you as soon as you find out. But before that, I would like to ask you to delete it I saw that video
The Champions League disagreed, "what if you go back and run away?"
Jiang Wangshu said, "our company is here. If you have any questions, you can come to our company at any time. Besides, we are such a big company. We spend so much money on R & D products and invite stars to speak for us. The money invested is absolutely not a small amount. How can we not even want the company because of you? Isn't that not worth the loss? "
When the female customer thought about it, she deleted the video in front of her.
Seeing that they finally sent the difficult customer away, the two shop assistants were relieved, "sister Jiang, you still have a way. We just told her for so long that she refused to leave, and she kept clamoring to expose us."
Jiang Wangshu couldn't laugh or cry, "do I look that old? Don't call me sister Jiang, just call me by my name. By the way, if there are more customers coming to buy things, you must remind them that our products are never sold online, and authentic products are only sold at the counter, so that they must not be cheated. "
"The man just bought it online?"
"Well, you must remember. I'll go back and tell the director first."
Two clerks turned around heavily, "we remember, then you go back quickly, don't waste time to affect the image of our company."
Jiang Wangshu took a long time to deal with the female customer at the counter. After he went back, Lu Ning said with a straight face, "does it take so long to measure? You can't see the message. Everyone is waiting for you to have a meeting
"Sorry, director, I didn't mean to. I was delayed, so...
" what's the delay? "
She said, "today, a customer came to the counter and said that she had a rash on her face and disfigured her face when using our products. She had to ask us for compensation, but she couldn't provide the purchase certificate at that time. Later, she found out that she had bought them online, but our products had never been sold online. Therefore, someone should have imitated our products and branded our company Names deceive consumers. "
This matter is not small, serious may affect the company's image, Lu Ning frown, "she did not say which online shop bought?"
Jiang Wangshu said, "I asked her for the name of the online shop, because the price is lower than the counter, so there should be more people cheated. I think our product packaging should have more warm tips to tell consumers how to identify fake goods."
Lu Ning nodded his approval. "Tell me the name of the shop. I'll meet them. I'll see who dares to be our fake!"
Jiang Wangshu told him the name of the shop. It must be too late to do the packaging again. This batch of packaging has been made, so she tried to design a slogan to remind her, and then she tried to find a way on the new packaging.
Lu Ning wants to come to the store name and search it on the Internet. It's a new store. What's on the shelves are only their company's products, and the products marked on the back are authentic. He sends a message to the other party asking why it's so cheap. The other party quickly replies to him, saying that there's a reason for all the above. He's an internal staff member of the company. Because he wants to open the network sales channel, he will sell some at a low price In the warehouse, because the packaging is damaged, or some products have been tried several times at the counter, but they are all genuine products, so there is no need to worry about the quality.
Lu Ning looked at it and wanted to curse the street. Then he asked: if you are an internal staff member of the company and sell authentic products, why don't you register a regular store with company name that can find information, but sell products here in your own name?
As a result, as soon as he asked this question, the other party didn't reply to him. He asked a few more questions. The other party showed that he had read it, but didn't reply to him.
Lu Ning was so angry that he almost dropped his cell phone.
He called Jiang Wangshu in. Jiang Wangshu looked at their chat records and said helplessly, "if you ask people like this, they won't come back to you. If you say so, anyone will think you're here to investigate. Who's going to hit the muzzle of the gun?"
Lu Ning Shan way, "then how to do now?"
"I'll check the address according to the logistics information when he delivers the goods."
Jiang Wangshu chatted with the man under the banner of shopping, but the strange thing was that the merchant didn't reply to her all the time. After a while, when she refreshed the page again, it showed that the product had been taken off the shelves.It seems that these people are very vigilant. When there is a slight disturbance, they immediately take off the shelves and close their stores. In this way, their information will not be found.
Lu Ning bitterly way, "blame me, too reckless."
"If they make a fake, they won't stop because of this little accident. They may just be afraid that someone will come to the door, so they want to avoid the limelight. They should open another shop in a few days. Don't worry. They will refresh in two days."
Jiang Wangshu was right. Those people gave up their original shops and changed their names. They reopened in two days.
It was the woman customer who told her that the cheater who sold fake goods on the Internet sent her a message saying that the original shop had to be closed for some reasons, and then a link to the new shop was attached at the end of the message.
Female customers forward the information to Jiang Wangshu. Jiang Wangshu points in the link and stealthily starts the new store. In just two days, more than 500 fans' products have been put on the shelves again. It's so blatant that it's lawless.
She pretended to be a customer and asked if it was genuine in the first sentence. The other party repeatedly assured that it was absolutely genuine. After getting the other party's repeated assurance, Jiang Wangshu finally bought it at a price one-third cheaper than the counter price. She asked the other party when to deliver the goods. The other party readily promised that it would be delivered in the afternoon, and she would receive it in the morning tomorrow.
So fast, it's either the same city or several nearby cities. Anyway, it's not too far away.