Chapter 1902： Good service if you have money

Although Delta Air Lines has achieved the top four in terms of service, this so-called good service is more for VIP customers or ground services, rather than the economy class flight that more passengers have experienced.

In fact, in terms of business class and even first class services, no matter which airline you are in, it is the top priority, and it is difficult for you to experience a bad feeling.

For example, if you take an intercontinental flight operated by Delta Air Lines, the one that takes more than 10 hours, not to mention first class, the feeling of economy class and business class is completely different.

How to say it, sitting in business class means lying down all the way.

First of all, you can choose a good seat in advance, such as 01A. This seat is usually close to the restaurant and close to the bathroom. Getting on and off the plane is much more convenient.

So don’t doubt, choose first when you have this seat. As soon as you get on the plane and take a seat, you can feel the spaciousness. Then you can enjoy the smile of the beautiful flight attendant that you can never see in the economy class. The flaming red lips are slightly opened towards you, and a glass of welcome juice is presented in a respectful gesture. Of course, if you are a VIP customer, the flight crew will send a glass of refreshing champagne according to your habits.

Settle yourself, turn on the front display, and find the movies you like to watch first. After all, I have to stay in the air for more than ten hours. I don't know how to do it without watching a few movies.

Hundreds of movies of various genres are recorded on the screen computer in the business class. There are new ones and some nostalgic classics. It is not difficult to find one you like.

By the way, for long-distance travel, business class will send toiletries. No doubt, the quality is good. There are toothpaste, toothbrushes and combs in it. It is very intimate. The free mineral water must be the internationally recognized brand Evian.

At this time, you can pick up your mobile phone and communicate with your family, colleagues, and friends to inform you that you are taking off. Of course, taking a photo to show off is absolutely allowed, or simply try your charm. If you are lucky, you can let The charming blonde flight attendant takes a selfie with you.

Business class has a lot of space, even if you stretch out your legs, you will be rich. The seat can be adjusted, and it looks like a single bed when it is flat. Don’t try it at this time. Just keep.

Because soon, a charming flight attendant with a standard smile will come over and send you menus. According to the destination, they will generally provide two languages. Of course, English is the main language. International flights basically know a little English.

There is no doubt that the quality of food in business class is on the standard line. As long as you are not a particularly picky person, you will definitely be satisfied with your food. After all, it costs money.

Of course, this is something after takeoff. After the plane starts to cruise smoothly, the stewardess will serve you the first dish, main course, and dessert according to the standards of the western restaurant.

Generally, for long-distance travel, in order to be able to get better relaxation, you can have a glass of red wine for a drink, and the slightly drunk state is more relaxed.

Delta’s meals are nothing special. The appetizers are nothing more than vegetable soup, salad, bread, and salmon. Appetizers are not too big.

Staple foods are generally based on different destinations or departure places, and provide some special choices. For example, when you go to Country Z, you will usually have Chinese food, including beef, chicken, and fish, depending on your preference.

The dessert after the main course is usually ice cream and fruit. Finally, the red wine in the glass is drunk. The whole process lasts for an hour. This is definitely the best way to pass the time. You can eat very slowly. It’s okay. Pushing the dining car like in economy class,'urging' you to finish eating quickly.

You can taste the taste like in a French restaurant, as long as the plane is not caught in the air, you can eat for 8 hours.

When you are full, you will naturally feel sleepy. Under the effect of red wine, you can sleep beautifully. After waking up, you will have snacks. Watching movies and eating snacks will soon be half of the voyage.

Sleep again, get up and look at the beautiful scenery outside the window, don't doubt, it's another meal.

In short, this route will never make you bored. In this regard, the four major airlines are not bad.

But the economy class is terrible. Not only do you have to eat the food that comes out of the assembly line, but you also have to endure the narrow space, and the people around you have all kinds of headaches. It is convenient for others to go to the bathroom.

As for the other charging items, I won't mention them, they are all urine.

There is also ground service. When you need to transfer, you will feel the benefits of ground service.

After a two-hour transfer, you can reach the American Airlines VIP lounge, which can be enjoyed in both business class and first class. There are not only a variety of fruits and desserts in the lounge, but also a cocktail for you.

The lounge also provides an office area, which is isolated from other areas. You can work in a quiet and undisturbed temporary office. Don't worry about missing your flight. There will be someone to remind you when the time is up.

However, these are not available to economy class passengers, and it is impossible to even enter the door. There is no way, who will let you spend enough money.

However, compared to other major airlines, Delta Air Lines is most commendable for its punctuality rate. In the past 2016, no mainline flight was cancelled in 241 days, with a flight completion rate of 99.6% and a mainline flight on-time rate of 86.3%.

In the eyes of industry insiders, this report card is absolutely perfect transportation data. In the eyes of others, it is impossible for an ultra-large airline with more than 800 trunk aircraft to achieve such a result.

In 241 days, none of Delta's mainline flights worldwide was cancelled, which is an increase of 80 days compared to the industry record set in 2015.

This number is really amazing This proves that Delta Air Lines has a very strong operational control capability.

At the same time, including Delta associates, Delta Air Lines also set a brilliant record of no mainline flights or regional flights being cancelled for 81 consecutive days, setting the highest record of no flight cancellations for 11 consecutive days in 2015.

These are the capital that allows Delta to be proud of the world.

But again, all of this is within the scope of the rules. To put it bluntly, American Airlines and United Airlines don't care whether your punctuality is high or not. What if it is high? Did not make a penny more than them.

But if you want to grab market share by giving profits to passengers, this is a rule breaking, and those who break the rules will be punished.

This principle is universal in the whole world, so Yang Cheng said that Tyrael's suggestion was basically to push Delta to death, but he didn't know whether he was intentional or unintentional.

The look in Tyrael's eyes became uncomfortable, and he asked negatively, "How do you think Delta should improve its service?"

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