Chapter 1759

After announcing the capital contribution and the future mobile deployment plan, Li Mu further announced the future hungry personnel structure.

He decided to be the CEO of hungry company and take charge of all businesses of hungry company in person.

the leader of Lei Junlei was the COO of hungry company, responsible for the operation, publicity and promotion of hungry company.

Senior brother Liu Wudong was responsible for the delivery business, including but not limited to the construction and supporting of rider team and the management of rider team.

As for the other executives who are hungry, they are temporarily managed by the middle and senior managers of both sides. At the same time, the best headhunters are invited to look for high-end talents in different fields across the country and even around the world.

In the next two years, we will focus on the expansion and development of cities. We must first cover all prefecture level cities in the shortest time.

Li Mu said solemnly at the meeting: "in order to meet the demand of fast coverage of the whole country, we must set up five major business systems in the shortest time."

After that, Li Mu wrote out his own five business systems on the blackboard.

Business management system, rider management system, service management system, technical management system and safety management system.

Later, Li Mu explained one by one: "the business management system, on the one hand, is it necessary to expand the business and try to connect all the regular restaurants in the coverage area to hungry? However, everyone must pay attention to that food safety is an important bottom line that we must consider and supervise the maintenance for the public. Therefore, any restaurant must have complete qualifications, And enter the legal person into our internal business management and control system. "

"If a merchant has food safety problems, depending on the severity of the problem, the merchant and all other hotels under the name of the legal person can be punished at the highest level, which permanently restricts access to hungry hotels, and actively helps the victim to claim for rights;" br >

"customers' complaints must be seriously and responsibly, and if the merchant has fraud, abuse, or harm to users, they should also be strict , pay more attention to the treatment, never allow to be partial to the merchants, and do nothing, be sure to give the consumers a satisfactory account. "

After all, Li Mu said to Lei jiaozhu, "Mr. Lei, have you introduced the reputation system and reputation ranking algorithm of Taobao store into hungry? Every store should have a reputation rating. If there is fraud and customer complaint in the store, the credit score will be deducted directly. The lower the reputation score is, the lower the display order will be. To a certain extent, the store should directly limit its exposure Degree, reach the exposure online, even if the user actively searches, it should also show that it is being punished, and terminate the user's order. "

Master Lei nodded at once and said, "we haven't used the limited exposure you said on Taobao yet, but it's a good idea. After the meeting, we will call technicians to develop the function as soon as possible and share it with both sides."

Li Mu said with satisfaction, "speed up."

“OK。”

Li Mu added: "once the algorithm is formulated, no one can adjust it privately, let alone disclose the rules of the algorithm. We should fundamentally eliminate the possibility of internal corruption and internal cheating, and ensure the fairness and fairness of the company's operation to the greatest extent."

In the last life, when several take out platforms were growing savagely, they all exploded cases of using loopholes and algorithm corruption, and the impact was very bad.

For example, on a certain platform, a manager lets relatives open a restaurant, and then uses the authority of algorithm and resource inclination to crazy guide the restaurant invested by himself. The monthly flow of the restaurant even exceeds one million yuan, which is not only unfair to other businesses, but also has a huge impact on the image of the company's platform.

Just like when you open hungry or meituan and choose delicious food, the restaurant that comes out first will always be the restaurant with the largest flow. If this ranking is based on a fair and just algorithm, there will be no problem.

But if it is human intervention, it will directly affect the flow and income of each restaurant in the back.

Li Mu's enterprise has never been stingy in the treatment of its employees. However, if anyone wants to build his own mouse warehouse in his own company, he must be punished strictly and severely, and never be appeased!

Later, Li Mu said to brother Liu, "in terms of the management system of riders, brother Liu, you need to put up a spirit of 12 points. Because the future scale of this team will not be smaller than the current Taobao logistics. Eating is a high-frequency consumption behavior. Compared with online shopping, the frequency of users' re buying is much faster. It is possible that one user will place three or four take out orders a day So it's very demanding for the rider team. "

"In terms of management mode, a million scale team of riders must learn from the management mode of modern army. The team, platoon, company, battalion and regiment must be clearly divided at all levels and the leadership management structure must be clear and direct. Even a five person distribution team must have a person in charge to report to his superior leaders seamlessly."

Elder martial brother Liu immediately said: "I have considered this. My idea is to adopt the district management system, which divides five to eight districts from the national level, and each district is divided by province, then by prefecture level city and administrative district, specifically to the management of urban area. It is necessary for the person in charge of each city to formulate a clear district division mode, from the district to the person The person in charge, the person in charge of the community and the street, must have clear layers of responsibility in place. "Li Mu nodded: "in addition, the rider team must be given adequate legal training. In any case, it is not allowed to retaliate against users, hurt or abuse users. Once there is any, the rider team will be permanently expelled, and those who are serious will be handed over to the public security organ for handling."

Senior brother Liu said, "Mr. Li, don't worry. I will be strict about this."

Li Mu said: "not only do we need our riders to abide by the laws and disciplines, but we also need to give them enough protection. We need to have personal accident insurance, accident compensation fund, especially traffic accident. In addition, we need to warn all the riders in charge of the team that if any of their riders are wronged or humiliated when they abide by the laws and disciplines on the road, they must resolutely protect their rights At the end, no one will shrink back. "

Elder martial brother Liu nodded solemnly: "I will treat everyone as brothers and give them enough protection!"

Li mubai waved his hand: "senior brother Liu, don't be brother to the employees in the future, and don't express the opinion that the employees are brothers in public."

Elder martial brother Liu was a little surprised and asked, "Mr. Li, why is this?"

Li Mu looked at him and said four words seriously: "class gap."

The rest, Li Mu didn't say much, let him understand.

Senior brother Liu likes to talk about his brother with his employees, which is a characteristic of his last life.

Li Mu has known about some of his behavior styles in his last life. Although he does have a set of management styles, sometimes there are also some fake and empty things, or elements of great happiness.

It's easy to overdraw the enthusiasm of employees and increase their expectations of the company. In a short period of time, it will be helpful to everyone's work attitude and work efficiency.

However, this thing itself is just like the illegal drugs taken by athletes. Once you fail to deliver it, you have to redouble the anti phagocytosis, which will be rejected by employees.

There are many bosses who are good at drawing pancakes, but there are too few bosses who are good at drawing pancakes and have the ability to let employees eat pancakes.

Most of those paintings, no matter what they eat, end up in rebellion.

Elder martial brother Liu is born in poverty and has a strong sense of Jianghu. Although his financial and social status have already reached the top class in China, he still likes to show a grounded spirit. In Li Mu's opinion, in fact, there are some things that must be reversed.

You tell the employees with a monthly income of several thousand yuan that you are all good brothers. I will take charge of your work, life, children's education, parents' support, housing and medical treatment. You naturally have a kind of worship for the top class people like you. You also feel that you have a strong credibility, and it's easy to believe you. But once you break your promise and want to find the credibility again, it's hard to be like heaven Company.

Moreover, some behaviors, in Li Mu's view, are somewhat artificial.

For example, cross new year's day and big meal invite the bottom employees to have a meal together. At the dinner table, they call each other brothers and sisters and push the cup to change the lamp. They feel like they are integrated into everyone's group.

But who doesn't know that you have hundreds of billions of assets, countless mansions, luxury cars, private planes, and a beautiful and beautiful wife at home?

But what about the so-called "brothers" who eat with you?

After they have eaten with you, they still need to wrap up their cotton padded jacket and ride the electric tricycle to deliver the goods.

How about you? After dinner, wipe your mouth, take your wife back to your thousands of square meters Mansion by Rolls Royce, or take a private plane to Southern California to bask in the sun, go skiing in Switzerland, go shopping in France, go to Japan to soak in hot springs. The world is so big that you can find your shelter everywhere.

It is a bit self deceiving that such a clear class gap still has to be called a brother to others.

Therefore, in terms of enterprise management, Li Mu prefers the two horse formula.

Everyone works together to make a career, make money and realize financial freedom. Therefore, no matter the CEO or the bottom employees, even if they are just a front desk, they are colleagues and cooperators with each other. It is normal and reasonable that there is a strength gap and class gap between cooperators.

Although some of Ali's eighteen Arhats left later, on the whole, all of them achieved financial freedom in Ali. Boss Ma didn't boast about their brotherhood with them. They were partners, simple and direct.

General manager Ma of Tengxun is usually more low-key, and the overall style is more close to the partner strategy. For example, Zhang Xiaolong, the father of wechat, with an annual salary of hundreds of millions, is the top core member of Tengxun. However, general manager Ma has never heard that Zhang Xiaolong is his brother under any circumstances.

Therefore, Li Mu doesn't want elder martial brother Liu to continue to use the same set of brothers and sisters in his last life when he manages the two super huge teams of Taobao logistics and hungry horse riders. The whole meaninglessness has no meaning, but will be laughed at by everyone.

The CEO of a team of tens of millions of people wants everyone to buy a house, which everyone knows is bragging.

Elder martial brother Liu doesn't seem to understand what Li Mu means by "class gap", but he knows Li Mu's way. He told you something that you can't understand. You can understand it slowly, but even if you don't understand it, you should do it.

I really like to talk about "Brotherhood" with the following people. It seems that Li Mu doesn't like this routine very much. I need to pay more attention in the future.