Chapter 334

The next two days, Qin Yuhan was in a good mood again.

Since I met Shen Qian last time, I don't know whether the girl is confident or wants to open up. Anyway, she is no longer worried about gain or loss.

Li Dong doesn't have much time to manage the house over there. Qin Yuhan happily goes to the designer and the decoration company. Although she is very tired, she doesn't complain at all.

Li Dong asked Zheng long to pick her up and put his energy into the company again.

……

On May 1st, the remote mall was officially launched.

On the first day of the online shopping mall, the first hour after the launch, it was not the website that nearly broke, but the customer service.

I don't know if the remote emoticon bag system is too popular. When someone found that the remote emoticon bag was super cute, it spread in the major forums at the first time.

People are curious, rich and diverse expression pack system, or the first in the distant domestic launch.

As a result, customer service received more than 50000 chat messages in the first hour when the mall was online, whether it was shopping or not, whether it was Jiangbei people or people outside Jiangbei.

More than ten customer service sisters almost went crazy!

In fact, when shopping in a distant mall, you don't have to chat with customer service. You can buy directly. Customer service is mainly to provide some consultation.

Therefore, the remote customer service team is not big, and there are no more than 20 people at full play.

But accidents always come inadvertently, see one message after another, see a variety of expressions, these customer service sisters really want to vomit blood.

Don't mention them, Li Dong and Shen Xi are all about to vomit blood.

Regardless of whether people buy or not, they can't refuse to receive them. If they ask, you can't wait for hours to get back to them, right?

In this way, the current situation will be over.

Without saying a word, Li Dong immediately issued an order in the company, as long as it is able to use a computer, immediately go to the battle to receive customers!

Customer service tries to select some customers with pure expression and transfer them to the company's employees. The customer service mainly receives customers who ask questions sincerely.

Even so, customer service is not enough.

In the end, the middle and senior leaders of the company went to the battle in person. Compared with ordinary employees, they knew more about the mall, and naturally they answered questions more professionally. It can't make people feel that they are amateurs in customer service.

Li Dong was a little exhausted after arranging these things.

He thought about everything, and even prepared for the rush purchase. He thought that the most likely problem should be logistics.

But who knows logistics has not come into use, customer service department almost paralyzed.

Li Dong wants to cry without tears, and Shen Qian is busy with dizziness and brain distension.

When they were about to have a rest, Sun Tao came over in a hurry and said, "Mr. Li, I'm going to go to Longhua supermarket now. There's some confusion there."

"What's going on?" Li Donglian said

"There are several items sold in the mall that can't be found in the warehouse. The customer is in a hurry. The operation Department asked Longhua supermarket to provide the supply of goods. The supermarket said that shopping malls were also in short supply. In addition, the performance of the mall was not included in the supermarket, and the settlement fees were not unified on both sides. In the end, there was a lot of confusion. "

Li Dongya was sour and said angrily, "what are you doing! Just at the beginning, the warehouse can't find the goods. How to do the preparatory work? "

After that, he scolded again: "did Longhua's head get into water? Emergency call, they can't compromise, back to make up! Is it good for them if they are out of stock on the first day, slow logistics and bad reputation? "

Shen Xi said with a headache, "don't scold. I've thought about this problem before. At that time, I said to integrate the two systems. You don't agree. Now something is wrong. "

Li Dong said angrily, "don't fire after the horse! If the two sides are really integrated, there will be big problems. I don't want to because the mall affects the stores, and once the integration, the supermarket will really become a transit station! "

Shen Xi curled her mouth and didn't speak.

Sun Tao see two people quarrel, even busy way: "Li general manager, then I went to deal with first."

You don't have to spit in the air

"You go?"

Sun Tao and Shen Qian at the same time issued a query, this does not need Li Dong personally to come forward.

Li Dong gritted his teeth and said, "I'll deal with it. If something happens, I want them to look good."

Sun Tao and Shen Qian are both cold in their hearts. Recently, Li Dong seems not to be in charge of the company's affairs. He is also smiling at the employees and senior management.

Don't forget how many people Li Dong fired last year, and even many others got into the Bureau.

If you really think that Li Dong is a good man, he will surely die ugly. When Li Dong should be cruel, he is not soft hearted at all.

Sun Tao smell speech immediately way: "general manager Li, now the company is short of people, you can't by temperament."

Li Dong said impatiently, "I know!"

She got up and picked up her coat and was about to go out. Sun Tao wanted to say more. Shen Xi shook her head at him.When Li Dong left, Shen Xi said, "let him go. It's OK to make an example. The company hasn't opened people for a period of time. Some people have no idea of the overall situation."

Sun Tao knows that she is talking about people from Longhua supermarket.

But Sun Tao was a little unhappy. He had been the store manager of Longhua supermarket before, and even many high-level managers were promoted by him.

The operation Department is under the jurisdiction of the e-commerce department, and this time the main reason is that there is a problem in the storage area. It is not strange to Longhua. After all, the company did not stipulate that supermarkets must provide goods for the mall.

Now that Shen Xi said this, it is obvious that Longhua's people have no overall view.

Sun Tao was on fire and worried about Shen Xi's identity. At last, he had to murmur: "I'm afraid it's going to make a big noise. According to the disposition of general manager Li, it's possible to abolish the storage department and the operation Department."

However, Shen Xi said with indifference: "if it is abolished, it will be cancelled. In my opinion, it is right for the company to operate in a unified way. We have to operate separately. If we waste resources, the operating costs are much higher. "

At the moment, Sun Tao has nothing to say. He takes a look at Shen Qian. Sun Tao says helplessly: "director Shen continues to be busy. I have something else to do. I'll go first."

With that, Sun Tao left in a hurry.

When Shen Qian saw him leave, a smile appeared on her lips. She didn't mean to target Sun Tao. She just reminded him.

Sun Tao is probably the most loyal person in the company to the distance, but people are selfish, and Sun Tao is no exception.

Although he does a lot of things fairly, he can treat them equally.

But sometimes Sun Tao's selfishness is a little bit heavier. There are many middle and high-level people in the distance who are Sun Tao's direct relatives. Sun Tao gives them special favor.

It's OK for a short time, and Li Dong won't care.

But as time goes on, Li Dong can't ignore it. Sooner or later, Sun Tao will arouse Li Dong's dissatisfaction because of this.

Shen Xi doesn't want to have internal strife in the distance, and she can't tell Sun Tao face to face. She has less selfish intentions, so she can only remind her in a roundabout way.

She Shen Qian doesn't even care if two departments of the e-commerce department are abolished. Do you have to focus on the gains and losses of one store in this city?

As a general manager and a shareholder of the company, Sun Tao should see further.

……

Longhua supermarket.

When Li Dong arrived, the two sides had already negotiated on the supply of goods, and the express delivery was also sent out.

However, the top management of the supermarket and the operation department were both there. Both sides were carefully looking at the door of the supermarket. Before it was hot, sweat was seeping from the heads of both sides.

After about two or three minutes, Li Dong's figure appeared at the gate of the supermarket.

The name of the current manager of Longhua store is Liu Yuan. This guy has been working in Longhua since the first day of Longhua store opening, and he also worked as Sun Tao's assistant in the early stage.

Later, Sun Tao became a shareholder of the company and resigned as the part-time manager of Longhua store.

As a first-class store, Longhua is also the only one in the distance. At that time, I didn't know how many people were competing for this position.

But finally, with Sun Tao's support and Liu Yuan's familiarity with the whole operation process of Longhua store, Liu Yuan finally won the top spot and became the only first-class store manager in the distance.

Originally, Liu Yuan was elated and happy.

But today, Liu Yuan is eager to kill a few bastards who have just been promoted!

As the first person in the store system, Liu Yuan knew about it.

When he was hiding in the office trying to tease the customer service of the e-commerce department with his emoticon bag, suddenly Sun Tao called to tell him that Mr. Li was coming.

As for the specific situation, Sun Tao thought he knew, but did not elaborate.

But Liu Yuan knows a fart!

When the operation Department called, he didn't answer it at all. Later, the people from the operation Department killed the door and jumped to scold his mother. Liu Yuan knew that the problem was big.

In addition, knowing that Li Dong will arrive soon, Liu Yuan, who can afford to quarrel with the people in the operation Department, hastily provides the needed items.

Therefore, when Li Dong came, both sides would make peace, otherwise there would be some quarrels.

As soon as Li Dong arrived, Liu Yuan and others rushed to meet him.

Li Dong didn't talk nonsense. He said directly, "what's the matter?"

Liu Yuanlian hurriedly said: "Mr. Li, it has been dealt with. There will be no problem with the customers."

Li Dong nodded and said lightly, "that's good. The customer needs to maintain it well. We'll arrange a return visit later."

Although Liu Yuan was not responsible for the matter, Liu Yuan immediately replied, "OK, Mr. Li!"

Li Dong didn't look at him any more, but looked at the humanity of the operation Department: "what are you doing here?"

There was a supervisor from the operation Department. He was about 30 years old. When he heard Li Dong's question, he said with some trepidation: "Mr. Li, I'm here to transfer goods."

"Transfer goods? I remember that the goods in the mall are provided by a special warehouse. How can I get to the supermarket to transfer the goods? "

The head of the operation Department swallowed his mouth and held the thought of a dead friend but not a poor one. He immediately said, "there's something wrong with the warehouse, the information has been lost, and some goods list can't be found.""List not found?"

Li Dong hehe laughed and nodded: "if you can't find it, you can't find it. Don't look back. You can't even find the goods."

What do you mean when you can't find the goods?

It means that they are greedy or sold. Anyway, it must be a big problem.

If the goods are still there, but the list is missing, it's fair to say that at most some responsible persons are dismissed.

But once the goods are gone, the problem is serious.

Of course, in fact, we don't think it's possible to be embezzled. After all, the mall has just been launched. At this time, as long as people in the warehouse department have no problem with their heads, they will not be so impatient to resell goods.

However, there is no absolute, who knows if someone's head is really in water.

Liu Yuan and the people in the operation Department did not dare to answer or speak out. After Li Dong finished, the atmosphere became stiff.

After a while, Li Dongcai said faintly: "Liu Yuan!"

Liu Yuan was excited and quickly raised his head and said, "here we are."

Li Dong laughed and waved his hand: "don't be so serious. It has nothing to do with you. It's just that you are a little stiff in thinking and don't know how to adapt."

Liu Yuan's head sweat clattered down, rigid thinking, do not understand flexibility?

Is that a good word!

You want to explain a few words, said that he did not know, but Liu Yuan how dare to explain, how to explain?

He said that he was not at that time, said he didn't know about it at all, said he hid in the office to amuse customer service, and wanted to die almost!

Liu Yuan didn't want to die, so he acquiesced.

It's better than dereliction of duty if you don't understand flexibility.

Li Dong glanced at him and continued: "reading is the first time. You are not the initiator of the accident. You can deduct one month's bonus. Is that ok?"

"No problem!" Liu Yuan was busy.

Li Dong said with a light smile: "do you know why to deduct your bonus?"

Liu Yuan immediately said, "yes, because I don't know how to adapt. I didn't think that the mall is a part of the company. I will not make this mistake again next time

First class store manager, in front of so many people admit mistakes, Liu Yuan is also a stretch can shrink talent.

Li Dong see the situation is not good to say what, nodded the head way: "next time pay attention to it."

With that, Li Dong turned around and left. The others were confused. Was it over?

Liu Yuan is very happy in his heart!

It's over. It's not so easy!

This is more serious than being angry on the spot. General manager Li punished him on the spot, indicating that there was no follow-up to him.

But the operation Department and the storage department are going to die this time. The list of goods is missing, and maybe corruption is involved. This is a big deal.

There must be someone in the storage department who is going to die. As for the operation Department, it's not much better. Who let these people not use their brains.

Originally, this matter had little to do with them. If they could not transfer the goods, they would report it directly. However, they had to try their best to transfer goods from Longhua supermarket.

Where is longhuadian supermarket?

This is the only first-class store in the distance. Every account here is clear. Every month, Li Dong even has to check it in person.

You come to transfer goods. Have you asked Li Dong? Have you asked the former store manager Sun Tao?

You don't even have a procedure. You have to take the goods from the shopping mall. Who gives you the right!

Another point is that the operation Department and Longhua supermarket are not under the control of each other. They are independent systems. If you can't transfer the goods, you can't even send someone to make trouble. This is even more serious.

Thinking of this, Liu Yuan secretly congratulated himself, but also some schadenfreude.

These bastards made themselves lose face in front of the boss. They also deducted a month's bonus and lost at least ten thousand.

Now although he lost some money, but people are OK, this is the great fortune in the misfortune.

Of course, Liu Yuan also knows that he is just self comforting.

Li Dong was given a label of being inflexible and inflexible. I don't want to be promoted in the future. I'm afraid that if I get caught in the pigtail one day, I'm afraid it will be the end of my life.

Thinking of this, Liu Yuan took a deep breath. Now the only thing he can do is to be conscientious. He had better pray that there will be no accident in the next few years.

Sun always in the top to protect, Li should not directly take his position as a store manager.

Unfortunately, I'm afraid there will be no time to be carefree in the future.

At the thought of these, Liu Yuan angrily took a look at the director of the operation Department around him, broom stars, all of which were caused by these bastards!

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