"Mr. Feng, where did you come from so many ideas. When you say that, it seems that the accommodation service is not bad. Even if it can't compare with star hotels, it will not be much worse than the spatial pattern. "
"You haven't stayed in those star rated hotels. The place is bigger. There is only a suite. What else is there? This hotel, frankly, is not a place to sleep? We just need to provide quality service at this point. "
"After the formation of scale, our purchase of consumer goods is cheaper, and our management cost can be reduced. In fact, it is more cost-effective than opening a Hospitality Hotel before." Zong Qingxian said with a smile.
"Yes, but there should be something more in this room. Well, when you call back, he will tell you what should be added to the room. Remember, these are all for a fee and are more expensive than outside. It's like selling things on the train is more expensive, because things are delivered to you. "
Feng Yu thought about it. There must be some condoms and other consumables in the hotel. In this respect, the development of Island hotels is faster and earlier than that of the United States.
"By the way, there is no restaurant in the hotel, but what if the guests are hungry at night?"
"We have instant noodles at the bar in the lobby." Zong Qingxian was shocked. Didn't you say you didn't want the restaurant?
Feng Yu shook his head: "in the evening, or even in the middle of the night, let them go downstairs to buy things? Even if there is an elevator, they will feel inconvenient. Sometimes they feel hungry after taking a bath. So there should be something to eat in the room, such as the canned LOHA instant noodles, Taihua ham sausage, pickled mustard and so on. In addition, we can also put our happy pure water, drinks, beer and so on in the room. These are all labeled with price tags to let customers know that they are paid. "
Before, some hotels under the group had such services, but most of them did not. They were all made by the head of the hostel. Zong Qingxian thought about it. It's a good idea. It can also add a sales channel to lehaha's products. Although it's not big, it's better than nothing.
"There is also an electric kettle in the room, which is the automatic power-off type of wind and rain brand. All rooms must have air conditioning... "
"Wait a minute, Mr. Feng. All rooms need air conditioning? How many do you need. It doesn't work, does it? "
"No, it can show our hotel configuration, just like TV. Those without TV must be small hotels. Now the hotels are equipped with ordinary small air conditioning. When the new hotels are built in the future, they can use central air conditioning. It's like 24-hour hot water in a room, clean and tidy bed All of this needs to be noted. "
"OK, Mr. Feng, I'll sort out these requirements later to make a hotel service standard for our Yuelai inn."
"Not only the service standard of Yuelai Inn, but also the service standard of Express Hotel!"
Zong Qingxian is speechless, fast hotel, also want to get standard? Industry standard?
Seeing Zong Qingxian's disdainful eyes, Feng Yu decided to educate him. Can't you now the wings are hard, don't you listen to me?
"Laozong, think about how the company ranks?"
"Isn't it on a scale? By market value? "
Feng Yu shook his head: "it's not right. First class companies set standards. Just like the DVD industry standard of wind and rain electronics, everyone has to follow our standard to make DVDs. When we say "improve", we can improve. This is the position of the boss. Just like our Taihua supermarket group, our retail price, in disguised form, sets the cost standard for each manufacturing company. If the cost is higher than our retail price, it will be eliminated, so we can achieve the maximum. "
"Second class companies only make brands, such as Songjiang automobile and Leha, which are only recognized by others, but we have to follow others' standards. But competitors can launch new brands. It's like even thinking about the group and building treasure. "
"Third class companies sell products and services. For example, if XX TV provides good after-sales service, what does that mean? It means their TV is easy to break. If the TV is not easy to break, do you need after-sales maintenance? There are also products that have no brand at all and sell well. Such enterprises have a lot less ability to resist industry risks. "
"The fourth class company, the worst one, sells the price. In other words, they use cheap products to impact the market, and need a lot of cheap labor. The products produced have little technical content, not to mention after-sales service. This kind of enterprise has poor anti risk ability. If the price of a certain raw material rises a little, the product may be uncompetitive, and then the company may go bankrupt. "
"In short, the standard setting is out of leadership, which is equivalent to the company's boss. As a brand, it is equivalent to a department manager, and it should be done according to the standard requirements. Once the above leaders change, that is to say, the industry standard changes, we need to adapt again. As for products and services, they are quite basic level employees. They are always told to go east by what others say and what you do. You can't go west. This kind of selling price is equivalent to a machine, which should be controlled by employees. When you turn fast, you can make money. When one day you don't turn fast enough, you are likely to be eliminated! ""Now, do you want our hotel to be standard? We need to make service standards, price standards, spatial layout standards, etc., and let others imitate us, so as to ensure the leading edge. You can even limit other competitors by raising standards. Ordinary people want to be a chain of fast hotels, they can't invest such money in one time, right? Just because every room has TV and air conditioning, it can block many people out of the threshold! "
Zong Qingxian nodded thoughtfully. It seems that there are standards in any industry. In this case, of course, we should strive to be the standard setter rather than abide by it.
"All right, these standards, I'd like to ask more about Zhengxiong kuota's opinions. The island country is still very good in the development of the hotel industry, especially the fast hotel. I would like to remind you that the quality of the service staff must be guaranteed and the hotel must be clean By the way, we can also make some time rooms for the guests to have a rest. "
"Hour room? A break? "
Feng Yu sighed and thought.
"Think about it. People near the school don't dare to stay outside, eh?"
Feng Yu said so frankly, Zong Qingxian finally understood. He can't help but sigh, now children, when he was such a big student, how dare he.
But then he thought of his daughter. Zong Qingxian's face changed greatly and immediately took out the phone: "Mr. Feng, wait a minute, I'll make a phone call."
As he spoke, he walked out.
Feng Yu shrugged, with a bad smile on his back. Look, it's not good to have a daughter. I'm afraid my cabbage will be arched by other pigs. How nice my son is! If he can make cabbage, my parents will be glad!
…… (to be continued. )